¿Qué significa importar finalizaciones de cursos?
Lo que necesitarás
Solo puede añadir 5000 filas por archivo CSV.
Importar finalizaciones de cursos
Los datos de finalización de cursos importados pueden tardar hasta 2 horas en sincronizarse con el panel de rendimiento. Estamos trabajando para reducir este tiempo de sincronización en el futuro.
Limitaciones
Las finalizaciones importadas se marcan al 100 % en el panel de rendimiento. El curso se marca como completado, pero las respuestas y puntuaciones de las lecciones individuales no se registran.
Si un curso contiene evaluaciones prácticas, la finalización quedará registrada, pero no se generará un PDF de la evaluación.
Si un usuario tiene progreso existente en el curso, no se importará su finalización y su progreso actual permanecerá sin cambios.
Las fechas de finalización deben ser una fecha pasada o actual. No se admiten fechas futuras.
CSV column headers
Column header | Description |
|---|---|
course_id | The unique identifier of the course in SafetyCulture. You can find this in the course URL or download it using Descargar identificaciones de cursos. |
user_email | The email address of the user whose course completion you're importing. The user must exist in your organization. |
completion_date | The date and time the course was completed. Use ISO 8601 format, for example 2024-06-15T14:30:00+10:00 for a specific time and time zone, or 2024-06-15 for a date only. |
CSV troubleshooting guide
If there's an error in the CSV you've uploaded, we'll highlight it when you're reviewing your upload. You can refer to the following potential errors for resolutions.
Errors | Resolution |
|---|---|
Missing user email | Enter the email address of the user. The user must exist in your organization. |
Missing course ID | Enter the course ID. You can find this in the course URL or download it using Download course IDs. |
Missing completion date | Enter the completion date. Use ISO 8601 format, for example, 2024-06-15T14:30:00+10:00 for a specific time and time zone, or 2024-06-15 for a date only. |
Invalid course ID | Check that the course ID matches an existing course in SafetyCulture. You can download the list of valid course IDs using Descargar identificaciones de cursos. |
Invalid date format | The completion date must follow ISO 8601 format, for example 2024-06-15T14:30:00+10:00. |
Completion date is in the future | The completion date can't be a future date. Enter a date that has already passed. |
Course not found | Check that the course ID is correct and the course exists in SafetyCulture. |
Course not published | The course must be published before you can import completions. Publish the course and try again. |
Course title doesn't match | The course title in your CSV doesn't match the actual course title in SafetyCulture. Update it to match exactly. |
User not found | Check that the email address is correct and that the user is active in your organization. |
User not found in Training | The user exists in your organization but hasn't been added to Training. Add the user to Training and try again. |
Processing error | An unexpected error occurred. Try importing again or contact support if the issue persists. |
