Gestionar los ajustes de notificación para mi organización

Sin control a nivel de organización, los ajustes de notificaciones se gestionan usuario por usuario, lo que significa que las alertas importantes pueden pasar desapercibidas y no hay una forma fiable de garantizar que su equipo esté configurado de manera uniforme. Los ajustes de notificaciones a nivel de organización ofrecen a los administradores un único lugar donde definir qué notificaciones recibe su equipo y cómo, sin depender de que cada usuario configure sus propios ajustes, para que pueda:

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The organization-level notification settings are divided into two sections: Channels and Default settings.

Channels controls which notification channels (email, push, and SMS) are available to users across your organization. Turning off a channel removes it immediately for all users, including existing ones. Turning it back on restores it for everyone.

Default settings control the default notification preferences for all users in your organization. They also determine whether users can edit their own settings. When you save changes, only the specific settings you updated are applied to all users, so all other settings remain unchanged.

For example, if you only update Actions notifications, all other notification settings remain untouched for users who have already edited them. Users can adjust their own settings afterwards unless you've enforced them. Enforced settings are applied to all users immediately.

If you're not sure where to start, here are a few common scenarios to help you understand how to make the most of organization-level notification settings.

If you want to prevent users from receiving any notifications, turn off all channels in the Channels section. When all channels are turned off, users will see an empty state in their notification settings on the web app, and an empty state per channel on the mobile app.

If you want to ensure your team receives a consistent set of notifications, configure the notification preferences in the Default settings section and save your changes. Only the settings you actively change will be applied to all users, new and existing. Users can adjust their own settings afterwards if you haven't enforced them.

If you want to ensure specific notifications can't be turned off by users, you can enforce settings at the individual notification level, across an entire feature category, or across all notifications. Enforced settings are applied to all users immediately. If you later remove enforcement, users' previous preferences are not restored, but they can edit their own settings freely again. This is only available to organizations on Plan Enterprise.