SafetyCulture
  • Log in
  • Contact us
  • Get started
  • Using SafetyCulture
  • Administration
  • Integrations
  • Account settings
  • Fix a problem
  • Log in
  • Contact us
  • Fix a problem

Fix a problem

Stuck on something? Find the help you need.

Troubleshooting guide

  • Manually sync the SafetyCulture mobile app
  • Manage syncing settings on the mobile app
  • Send mobile app diagnostics
  • Contact the SafetyCulture Support Team
  • Clear cache for the SafetyCulture mobile app
See all 7 articles

SafetyCulture updates

  • SafetyCulture's response to the Silicon Valley Bank closure
  • FAQ: SafetyCulture unavailable in certain regions
  • FAQ: Free Plan changes

Training

  • Why isn't Training loading for me, or is showing EdApp on the web app?

Access

  • I can't see something my team members created. Why is that?
  • What are the differences between permissions and access in SafetyCulture?

Templates

  • How do I include my inspection responses in inspection titles?

Schedules

  • How do I reassign an inspection schedule?
  • I’m having trouble starting an inspection schedule on the mobile app. How do I fix it?

Reports

  • When sending an inspection report via the mobile app, why is nothing happening when I tap "Email"?

Billing

  • My plan renewal failed even though my credit card is valid. How do I fix it?
SafetyCulture
App StoreGoogle Play
  • Status
  • Privacy
  • Terms and Conditions
  • Security
  • © SafetyCulture 2025