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Contact the SafetyCulture Support Team

Learn how to contact the SafetyCulture Support Team.

SafetyCulture Support Team

Our SafetyCulture Support Team will be here to help you learn and find answers about SafetyCulture. We have offices across the globe, including Kansas City, Manchester, Sydney, and Townsville. Our team is available for 24-hour support via email, live chat (mobile app, web app, and website), and phone when needed.

Contact via live chat

  1. Open the mobile app.

  2. Tap Assets gallery view iconMore at the lower-right corner of your screen.

  3. Tap Live chat with support from the list of options.

  4. Tap on an existing conversation or New Conversation to start a new conversation.

  1. Log in to the web app.

  2. Click Help on the lower-left corner of the page and select Live chat with support.

  3. Click on an existing conversation or New Conversation to start a new conversation.

  1. Go to any safetyculture.com website.

  2. Click image on the lower-right corner of the page.

  3. Click on an existing conversation or New Conversation to start a new conversation.

Contact via email

Email the SafetyCulture Support Team at support@safetyculture.com, and the team will get back to you as soon as they are available.

Contact via phone call

If you prefer to speak to our SafetyCulture Support Team, you can phone one of the following numbers:

  • Kansas City: +1 816 787 1343

  • Manchester: +44 161 768 1124

  • Paris: +33 1 70 86 90 04

  • Sydney: +61 1300 984 245

  • Townsville: +61 1300 984 245

Phone support availability is from Sunday 21:00 UTC to Friday 22:00 UTC. Local and national telephone rates may apply.

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