What does it mean to track Heads Up engagement in Analytics?
Tracking Heads Up engagement in Analytics gives you clear visibility into how your messages are performing across your organization. You can create charts that show who has viewed and acknowledged your Heads Ups, making it easy to see where engagement is strong and where more action is needed. This visibility helps managers quickly confirm whether important updates are being seen and acted on, so they can focus follow-ups on the right teams or locations instead of relying on guesswork.
By turning Heads Up engagement into clear, actionable insights, teams can reduce missed communications, strengthen accountability, and make more confident decisions.
Track Heads Up engagement
Select
Analytics in the sidebar or select it in 
More .Click Add chart on the upper-right of the page, and select Add custom chart .
In the chart builder, configure the data type and metric as follows:
Data type: Select
Heads Up from the upper-right of the page.Metric: Select Average acknowledgement rate or Average views from the dropdown.
Configure your chart type accordingly.
Click Save chart on the upper-right of the page to save the changes to the chart.
Click Save on the upper-right of the page to save the changes to your dashboard.
The chart will display the assignees grouped by the selected attribute, which is different from the number of Heads Ups created in the organization.
