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Manage geofences in Lone Worker

Learn how to create, edit, delete, and view geofences using Lone Worker settings in the web app so you can monitor defined areas, track worker entry and exit, and respond quickly to activity.

What are geofences in Lone Worker?

Geofences in Lone Worker allows you to create areas on the Live map to monitor when a worker enters or exits an area, and start their lone-work jobs. This helps you understand time spent in an area, highlight arrival or departure times for high-risk jobs, and provide proof of attendance when needed. For example, a utilities company can track when technicians arrive at and leave different work areas, confirming service times and supporting worker safety.

Create a polygon geofence for the lone worker feature via the web app.

You can create up to 100 geofences per organization.

Create a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Settings at the top of the page and select Geofences.

  4. ClickPlus icon Create geofence.

  5. In the dropdown menu, choose the type of geofence you want to create:

    • Map with pinLocation with radius: Click the location on the map or search for an address. Then, enter the radius distance from the center to define the geofence area. Create a geofence with the location's radius via the web app.

    • GeofencePolygon: Click three or more points on the map to draw a polygon. Create a polygon geofence for the lone worker feature via the web app.

  6. Enter the name of your geofence. You can also add a description to describe the purpose of the area.

  7. Assign the color of your geofence.

  8. Click Create at the bottom of the page.

  • For Map with pinLocation with radius geofences, you can set a maximum radius of 3 km or 1.87 mi to ensure precise location-based monitoring.

  • When creating a GeofencePolygon geofence, the maximum number of points allowed is 32.

Edit a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Settings at the top of the page.

  4. Select Geofences.

  5. Select the geofence you want to edit from the list.

  6. Click More horizontal icon and select Pencil iconEdit geofence.

  7. Edit the geofence details accordingly.

  8. Click Save at the bottom of the page.

You can only edit a geofence’s name, description, and color. To change its type, area, or location, you’ll need to create a new geofence.

View a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Settings at the top of the page.

  4. Select Geofences.

  5. You can now view a list of geofences.

  6. Select the geofence you want to view .

Delete a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Settings at the top of the page.

  4. Select Geofences.

  5. Select the geofence you want to delete from the list.

  6. Click More horizontal icon and select Delete iconDelete geofence.

  7. In the pop-up window, click Delete.

Frequently asked questions

Geofences use the same time zone and distance settings configured for your organization.

If your organization uses kilometers (km) as the distance metric, the geofence radius is displayed in millimeters (mm). If miles (mi) are used, the radius is displayed in feet (ft).

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