FAQ: Migration to the new Schedules experience

Bulk management for sites

Creating a schedule for multiple sites results in separate schedules. You manage each one individually.

Create one schedule for multiple sites and manage it as a single item. Changes to the main schedule automatically apply to each site's sub-schedule.

Time zone selection

There's no option to select a time zone for a schedule. Thus, each repeat's availability is based on the assignee's account time zone setting, which can sometimes be inaccurate.

You can define a specific time zone for a schedule. This ensures consistent timing for all assignees, regardless of their account settings.

Schedule duration and frequency

Start times and durations use 1-hour increments (for example, 8:00, 9:00). Frequency options are basic.

Choose start times and durations in 5-minute increments (for example, 8:05, 8:10). There are more advanced frequency options like every 22nd Tuesday, every month on the last Friday, and more.

End schedules

A schedule continues indefinitely until you pause it manually.

You can set a schedule to end on a specific date or after a certain number of repeats.

Pause schedules

You can pause repeating schedules at any time to temporarily stop inspections without deleting the schedule. One-off schedules could not be paused.

The option to pause schedules is not supported in the new Schedules experience. If this is important to your organization, let us know by providing your feedback.

Schedule setting summary

There's no review section to check all the settings before creating or saving changes.

Before creating or saving a schedule, you can review all settings in the "Review" section, which summarizes them in natural language.

Schedule list and side panel

Schedule list information is limited, and there's no side panel to view settings in a read-only mode.

The schedule list and side panel show more relevant information for each schedule.

Changes to template access

Assigning a schedule updates the template's access rules to match the assignment.

Assigning a schedule to users, sites, or groups does not change template’s access rules.

Completion data

The legacy view focused only on missed and late inspections.

You can view the status of all schedule activity, including inspections that are available, in progress, and completed.

Assignee experience

Assigned schedules appear under "My Schedules," which can be mistaken for schedules you created. Details are limited on the web and mobile apps, with little context.

Assigned schedules appear under "Assigned to me." Each schedule shows more detail on the web and mobile apps. On the web app, you can switch between list and calendar views to see and manage your schedules.