- Account settings
- Profile settings
- Enable or disable passcode and biometrics on the mobile app
Enable or disable passcode and biometrics on the mobile app
Learn how to enable or disable passcode and biometrics on the mobile app.
Why use passcodes and biometrics?
Safeguarding your critical workplace operations data has never been easier or more secure. Using a passcode and your device's biometrics (fingerprint or facial recognition), you can ensure that only authorized personnel can access your SafetyCulture app, which adds a layer of security and convenience for your day-to-day work.
What you'll need
Mobile device with biometrics (fingerprint or facial recognition)
Enable or disable passcode
Open the mobile app.
Tap
More at the lower-right corner of your screen.Select Settings from the list of options.
Under the "Security" section, turn Passcode on or off.
If you turned Passcode on, follow the instructions to set and confirm your passcode.
Tap
at the upper-left of your screen.Tap Lock automatically and select how long the mobile app should be closed or in the background before it locks itself.
Enable or disable biometrics
Open the mobile app.
Tap
More at the lower-right corner of your screen.Select Settings from the list of options.
Under the "Security" section, turn Biometric ID on or off.
If you turned Biometric ID on, follow the instructions to enter your passcode.
Tap
at the upper-left of your screen.
Open the mobile app.
Tap
More at the lower-right corner of your screen.Select Settings from the list of options.
Under the "SECURITY" section, turn Touch ID or Face ID on or off.
If you turned Touch ID or Face ID on, follow the instructions to enter your passcode.
Tap
at the upper-left of your screen.
To set up biometrics (fingerprint or facial recognition), a passcode must be set first, and biometrics must be set up on your device already. Learn more about biometrics for Android or Touch ID and Face ID for iOS devices.
Frequently asked questions
No, each user must enable passcode and biometrics for their own device. If this is an important feature for your organization, please let us know by providing your feedback.
The "Lock automatically" setting determines after how long the SafetyCulture mobile app locks itself. Either from your screen being locked, the app being force closed, or the app being minimized in the background.
If you've forgotten your passcode for your SafetyCulture mobile app, you can remove it by tapping Forgot your passcode? on the lock screen, and follow the instructions to log in to your SafetyCulture account.
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