- Administration
- Billing
- Update my billing name
Update my billing name
Learn how to update your plan’s billing name via the web app so your billing details remain accurate.What happens when I update my billing name?
When you update your organization’s billing name, your future tax invoices, billing statements, and receipts will display the new name from your next billing cycle. This reduces manual updates after a rebrand or any internal changes to your company details. Here's what to expect:
Your next round of invoices, receipts, and other billing documents will display the new name on the next billing cycle.
Your organization name in SafetyCulture will stay the same and will not be affected.
Updating your billing name will not update other billing details such as your billing address, company address, Tax ID, or billing phone number and email. You’ll need to update these separately.
If you need help updating your billing contact name, you may reach out to our Support Team for assistance.
Update your billing name
Click your organization name on the lower-left corner of the page and select Billing.
Click Details at the top of the page.
In the "Billing details" section, click
Edit.
Update your billing name accordingly.
Click Save and apply.
Updates made to the billing name will be reflected in the next invoice and will not apply to existing invoices.
Frequently asked questions
Changing your billing name does not automatically update your organization's name. Your billing name is what appears in your invoices, receipts, and other billing-related documents. Editing your organization's name is done separately.
Changes to your billing name will only be applied to your next billing cycle. Meaning, your existing invoices will retain the previous billing name.
Updating your payment method is done separately in the "Payment" section.
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