View inspection performance in Analytics
Learn how to view and interact with your organization's inspection score performance in the Analytics feature on the web app.
Why view inspection performance in Analytics?
Inspection performance keeps track of the score that users have achieved for each inspection. This allows you to spot trends in your organization and resolve any issues that could be causing low scores.
The data shown in Analytics is dependent on the data you have access to in SafetyCulture and the dashboard type you're using if you're on New Analytics. Learn how to give yourself inspection access or assign yourself the "data access" permission for visibility over all templates and inspections in your organization.
How does scoring in Analytics work?
The average score in New Analytics is calculated by adding up all the score percentages and then dividing by the number of inspections.
For example, if you have 4 inspections with scores of 90%, 100%, 95%, and 100%, the average score is calculated like this:
(90+100+95+100)/4 = 96.25%
In Legacy Analytics, the average score is calculated at the question level. This means all the scores a user has achieved are added up and divided by the maximum possible score for the inspection, then multiplied by 100 to get a percentage.
For example, you have 4 inspections with a total score of 182.75, and the maximum possible score is 190. Dividing these and multiplying by 100 gives you an average score of 96.18%.
You can check an inspection's score by checking the inspection report. In this example, the total item score is 45, while the maximum score is 50.
You need to set up scoring in your templates to capture and track question or item scores in your organization.
View inspection performance
Select
Analytics from the menu on the left-hand side.Create a new chart and select Average score as the metric.
Select your preferred attribute and chart type.
Click Save on the upper-right of the page.
Select
Analytics from the menu on the left-hand side.Apply your filters and select the Performance tab on the top of the page.
On this page, you will see a chart and a table, both showing the inspection performance data. You can learn more about the chart and table below, and how you can interact with each.
Fields in Legacy Analytics
Chart fields
Field | Description |
|---|---|
The data | This chart shows the average inspection score each day, week, month, quarter, or year, depending on how you've applied your date period filter. |
Visualization | By default, the chart is visualized as a line chart. But you can convert it to a bar chart by toggling the visualization on the upper-right of the chart. |
Export chart | If you require the chart for reporting purposes, you can export the chart as an image file by clicking Export on the upper-right of the page and selecting Chart as PNG. |
View inspections containing flagged items | You can interact with the chart to identify which specific inspections achieved the average on a day, week, month, quarter, or year, by hovering your cursor over the dot or bar to see the average score in the pop-up, and clicking VIEW INSPECTIONS. This lists all the inspections within the selected period that contain flagged items, which you can export via the Export option on the upper-right corner of the page. |
Table fields
Field | Description |
|---|---|
The data | This table, by default, displays details on the owner, the average score, and the total number of inspections conducted over the period of time. If you want to view performance based on other metrics, you can also sort the table with the following elements by clicking the down arrow on the upper-left corner of the table. Author: The user who last edited the inspection. Region: The region of an inspection's selected site. Area: The area of an inspection's selected site. Site: The selected site of an inspection. Template: The template of an inspection. The table, by default, shows the average score for each question on each day, week, month, quarter, or year, depending on how you've applied your date filter. You can adjust the table to display the minimum or maximum score by clicking the down arrow under SCORE % on the upper-left of the table. |
Export table | If you require the table for reporting purposes, you can export the table as a CSV file by clicking Export on the upper-right of the page and selecting Table as CSV. |
View all inspections | If you want to see the total number of inspections based on how you sorted the table, you can do so by clicking either the sorting label or the total number of inspections on the right-hand side of the row. This lists all the inspections based on the sorting, which you can export via the Export option on the upper-right corner of the page. |
View inspections based on minimum, average, or maximum score | If you want to see only the inspections that achieved a specific minimum, average, or maximum score on a day, week, month, quarter, or year, you can do so by clicking the score percentage in the table. This lists all the inspections, which you can export via the Export option on the upper-right corner of the page. |
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