- Administration
- Billing
- Add or remove full seats
Add or remove full seats
Learn how to add or remove full seats for your organization via the web app.
What are seats?
A seat is essentially a license you provide to team members for them to use SafetyCulture. When you add a user to your organization, they'll be assigned a seat to occupy. If your organization is on the Premium Plan or Enterprise Plan, you'll also have the option to select which seat type the user should be assigned to. Learn more about the differences between free seats and full seats.
Take note
You can only add or remove full seats via the web app.
If your organization's plan is billed annually, you can only remove full seats within 28 days of renewals. If you need to remove full seats outside of the 28 days, please contact our customer support team for assistance.
Add full seats
Click your organization name on the lower-left corner of the page and select Billing.
Click
Edit plan on the upper-right of the page.Enter the number of seats you want to have in the "Full seats" field. For example, if you want to add two seats to your current eight seats, enter the number "10".
Click Update plan. This charges your payment method a prorated amount, proportional to the number of days left in the current billing period.
Remove full seats
Click your organization name on the lower-left corner of the page and select Billing.
Click
Edit plan on the upper-right of the page.Enter the number of seats you want to have in the "Full seats" field. For example, if you want to remove two seats from your current eight seats, enter the number "6".
Click Update plan. Please note that the number of seats cannot be less than the number of active users and pending invites in your organization. You can also make seats available by deactivating or removing users.
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