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Notify team members of issues

Learn how to notify team members of issues via the web app and the mobile app.

What are issue notifications?

We understand that not everyone needs to be involved in every single issue. With issue notifications, you can notify users and groups of selected issues that are relevant to them.

Notify a team member

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Report an issue or filter and sort the list to select the issue.

  4. In the issue timeline, click Add user iconNotify someone at the bottom of the page.

  5. In the pop-up window, click the dropdown menu.

  6. Search and select the team member's name.

  7. Click Done on the lower-right corner of the dropdown menu.

  8. Click Send notificationSend notification.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Report an issue or filter and sort the list to select the issue.

  4. In the issue timeline, tap image at the lower-left of your screen.

  5. Search and select the team member's name.

  6. Tap Done or Send at the upper-right corner of your screen.

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