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Delete issues

Learn how to delete issues via the web app and the mobile app.

Take note

  • You can delete issues in bulk via the web app.

  • There is a limit of up to 100 issues that you can delete at one time. Attempts to delete more than 100 issues at once will result in errors and prompt the message "Only a maximum of 100 items can be deleted at a time".

Deleting issues is irreversible and we cannot restore permanently deleted items. Confirmation is always required before any deletion, so be sure you are not accidentally deleting the wrong issue.

Delete an issue

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Filter and sort the issue list to find the issue you want to delete.

  4. Select the issue you want to delete by clicking the imageon the right-hand side of the issue.

  5. Click Delete iconDelete. Delete an issue via the web app.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Filter and sort the list to narrow down the issue you want to delete.

  4. Select the issue.

  5. Tap Add details at the upper-right corner of your screen.

  6. Tap delete Delete iconDelete issue.

  7. In the pop-up window, tap Delete.

Bulk delete issues

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. You can filter and sort the issue list to find the issues you want to delete.

  4. Select the issues by their checkboxes on the left-hand side and click Delete iconDelete on the lower-right corner of the page. Bulk delete issues via the web app.

  5. In the pop-up window, click Delete.

You can only delete issues in bulk via the web app.

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