- Using SafetyCulture
- Sensors
- Set up sensor alerts
Set up sensor alerts
Take a look at the different types of sensor alert configurations and learn how to set them up on the web app and the mobile app.
What are sensor alerts?
It's important to be alerted right away when something goes wrong, so you can take corrective action immediately. With SafetyCulture, you and your team can monitor what matters to you in real-time by defining your own critical thresholds and escalations so that you can be alerted when readings fall out of specified ranges.
What you'll need
Alert configuration options
Each sensor can be configured to alert users and groups within your organization.
SafetyCulture users receive alerts based on their account notification settings.
Alert
Depending on your sensor type, you may be able to configure alerts for multiple metrics on a single sensor. You can learn about the different configuration options below.
Alert settings | Description |
|---|---|
"Above", "Below", or "Below or above" | The alert threshold. |
For longer than | The duration of time that the threshold must meet or exceed for an alert to be triggered. |
When alert is triggered, notify | The users and groups to receive notifications. |
Device alerts
For each sensor alert, recipients will receive the first notification when the alert is triggered.
Alert notifications | Description |
|---|---|
Disconnection | Send a notification when the device is offline for 60 minutes. |
Low battery | Send a notification when the device's battery level is low. |
Escalations
You can only create escalations after you have created an initial first alert.
You can create escalations to notify additional team members when an alert remains active for a certain period of time.
Escalation settings | Description |
|---|---|
Time ongoing from previous alert | The duration of time that must elapse from a previous alert for an escalation to be triggered. |
Then notify | The users and groups to receive notifications. |
Set up a sensor alert
Select Sensors from the menu on the left-hand side.
Select Sensors tab at the top of the page.
Click the sensor that you want to set up alerts for.
Select Alert configuration tab at the top of the page.
Turn on the alert. Then, configure the settings and notifications accordingly.
Click Save.
Open the mobile app.
Tap
More at the lower-right corner of your screen.Select Sensors from the list of options.
Select Sensors tab at the top of your screen.
Tap the sensor that you want to set up alerts for.
Select Alert configuration tab at the top of your screen.
Turn on the alert. Then, configure the settings and notifications accordingly.
Tap Save.
Create escalations
Select Sensors from the menu on the left-hand side.
Select Sensors tab at the top of the page.
Click the sensor that you want to create escalations for.
Select Alert configuration tab at the top of the page.
Click
Add escalation below the relevant alert. Then, configure the time duration and recipients accordingly.Click Save.
Open the mobile app.
Tap
More at the lower-right corner of your screen.Select Sensors from the list of options.
Select Sensors tab at the top of your screen.
Tap the sensor that you want to create escalations for.
Select Alert configuration at the top of your screen.
Tap
Add escalation below the relevant alert. Then, configure the time duration and recipients accordingly.Tap Save.
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