- Using SafetyCulture
- Sensors
- Set up sensor alerts
Set up sensor alerts
Take a look at the different types of sensor alert configurations and learn how to set them up on the web app and the mobile app.
What are sensor alerts?
It's important to be alerted as soon as something goes wrong, so you can take corrective action immediately. With SafetyCulture, you can monitor what matters to you in real-time and define your own critical ranges so that sensors can alert you when readings fall out of thresholds.
What you'll need
Take note
Alert configuration options
Each sensor can be configured to alert users and groups within your organization.
SafetyCulture users receive alerts based on their account notification settings.
Alert
Depending on the type of sensor you have, you may be able to configure multiple alerts on a single sensor. You can learn about the different configuration options below.
Configuration | Description |
|---|---|
"Above", "Below", or "Below or above" | The alert threshold. |
For longer than | The duration of time that the threshold must be met or be exceeded for an alert to be triggered. |
Send notification to | The users and groups to receive the alerts. |
Device notifications
For each sensor alert, recipients will receive the first notification when the alert is triggered. If the sensor continues to collect readings outside of the expected range, a second and third notification will be sent at one hour and two hours after the first alert.
Notification | Description |
|---|---|
Disconnected | Send a notification when the device is offline for 60 minutes. |
Low battery | Send a notification when the device battery level is low. |
Send notification to | The users and groups to receive notifications. |
Set up a sensor alert
Select Sensors from the menu on the left-hand side.
Select the Sensors tab on the top of the page.
Click the sensor.
Scroll to "Alert configuration" and turn on the alert you want to set up.
Configure the alert accordingly.
Click Save.
Open the mobile app.
Tap More at the lower-right corner of your screen.
Select Sensors from the list of options.
Select the Sensors tab at the top of your screen.
Tap the sensor.
Scroll to "Alert configuration" and turn on the alert you want to set up.
Configure the alert accordingly.
Tap Save.
The new sensor alert experience provides a consistent user experience and an enhanced visual layout. With the new alert settings side panel, you can easily set up sensor alert settings and create escalations.
Configure alert settings
If you're interested in the new sensor alert experience, please get in touch with your customer success manager or our customer support team to get started.
Select Sensors from the menu on the left-hand side.
Click the sensor.
Click
Edit from the "Alert settings" panel, located on the right-hand side.From the "Alert settings" side panel, you can configure the alert notification and alert trigger settings.
Alert notifications: Notify team members when an alert is triggered. You can also create escalations to notify additional team members when an alert remains active for a certain period of time.
Alert triggers: Set detailed alert settings for "Temperature" or "Humidity" by clicking
on the right-hand side of each field. You can also toggle ON or OFF to be alerted when the sensor becomes disconnected or has a low battery level.
Open the mobile app.
Tap More at the lower-right corner of your screen.
Select Sensors from the list of options.
Tap the sensor.
Scroll to "Alert settings" and tap
Edit.Configure the alert settings accordingly by setting up the alert notifications and alert triggers.
Alert notifications: Notify team members when an alert is triggered. You can also create escalations to notify additional team members when an alert remains active for a certain period of time.
Alert triggers: Set detailed alert settings for "Temperature" or "Humidity" by tapping
on the right-hand side of each field. You can also toggle ON or OFF to be alerted when the sensor becomes disconnected or has a low battery level.
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