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Last updated: November 3, 2025

Set multiple choice flagged responses

Learn about flagged responses and how to set them for custom response sets and individual questions via the web app and the mobile app.

What are flagged responses?

Flagged responses are multiple choice responses marked to highlight areas needing improvement within your organization. By setting up flagged responses in your template, you can trigger actions or require evidence to identify key areas of interest in your inspection workflows, making them easier to track and address.

You can set multiple choice flagged responses in the two following ways:

  • Custom response sets (recommended): Each response in a custom response set can be marked as flagged. Changes apply to all questions that use the custom response set.

  • Questions: Flagged responses can be set at the question level, overriding any existing flagged responses from a custom response set. You can also set responses from a Global Response Set as flagged at the question level. Changes made only apply to the specific question.

Review flagged responses in an inspection via the web app.

You can build your templates using other response types, such as text answer, number, and media.

Set up flagged responses for a custom response set

  1. Log in to the web app.

  2. Select Templates in the sidebar or select it in

    More
    .

  3. Click the template and select Edit template in the side panel.

  4. Select any question and click

    on the right-hand side, under "Type of response".

  5. Click

    on the right-hand side of the custom response set.

  6. In the side panel, select and mark responses as flagged accordingly.

  7. Click Save and apply .Set flagged responses at the custom response set level in the template editor via the web app.

  8. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

Setting up flagged responses in a custom response set doesn't automatically apply them to questions. Make sure Flagged responses is checked below the question label to apply flagged responses to the question.

Set up flagged responses for a question

  1. Log in to the web app.

  2. Select Templates in the sidebar or select it in

    More
    .

  3. Click the template and select Edit template in the side panel.

  4. Select the multiple choice question.

  5. Check Flagged responses below the question label.

    • The "Use default flagged responses" checkbox needs to be unchecked before you can select specific responses. If the question already has flagged responses from the custom response set, uncheck the box and then recheck it.Set up flagged responses for a question via the web app.

  6. Mark responses as flagged accordingly.

  7. Click Apply to this question .

  8. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

Published changes made to templates only apply to new inspections moving forward.

Frequently asked questions

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