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Contractors

Last updated: July 1, 2026

Add or remove users from companies

Learn how to add and remove users from the company profile via the web app to keep your contractor company's user list accurate.

You can add existing or new users to a company individually or in bulk via CSV or Excel.

You can add a new or existing user in a company and assign them as the key contact when you request a document or form.

Add a user to a company

  1. Log in to the web app.

  2. Select Contractors in the sidebar or select it in More.

  3. Select a company.

  4. Click Workers tab in the company profile.

  5. Click Add workers on the upper-right of the user list.

  6. In the side panel, choose whether to select an existing user or invite a new one:

    • To select an existing user: Select a user from the dropdown menu.

    • To invite a new user: Click Invite new worker from the dropdown menu. In the pop-up window, enter the user's email address, first name and last name, and select a seat type. Then, click Add to team.

  7. Click next to the user's name and select their role:

    • Member: A regular worker whose activity is tracked in the company.

    • Key contact: A representative who can upload documents and add workers to the company. You can also customize the email key contacts receive in the “Message to key contacts” section.

  8. You can also click Remove from list if you want to remove a user before adding them.

  9. When you're ready, click Add to company.

Select existing users to add to a company and set their roles as Member and Key Contact.

Remove a user from a company

  1. Log in to the web app.

  2. Select Contractors in the sidebar or select it in More.

  3. Select a company.

  4. Click Workers tab in the company profile.

  5. Click on the right-hand side of the user's row and select Assign as key contact. The Workers tab in the company profile with the "Assign as key contact" button visible.

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