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Last updated: May 23, 2026

Report issues from assets

Learn how to report issues from assets via the web app and the mobile app so your team can flag problems and keep asset records accurate.

Why report issues from assets?

Reporting an issue from an asset links your issue reporting workflow and asset management together. This allows your team to keep all relevant details in one place without manually filtering through issues across your organization. It's especially useful when checking an asset before use, following up on a known fault, or handing it over to another team member. Over time, linked issues build a complete picture of each asset's condition, helping your team make more informed decisions about repairs, servicing, or when to take it out of service.

To report an issue from the asset, click "Add" on the upper-right of the page. Select "report issue."

Report an issue from an asset

  1. Log in to the web app.

  2. Select Assets in the sidebar or select it in Assets gallery viewMore .

  3. You can choose how you want to view your assets by selecting Table , Assets gallery viewGallery , or Map iconMap on the upper-right of the page. You can also filter by type or site.

  4. Search and select the asset.

  5. Report an issue from the asset profile using one of the following methods:

    • Click The expand more icon.Add on the upper-right of the page and select Report issue .

    • In Overview tab, scroll down to Issues and click Report issue .

    • In Issues tab, click Report issue .

  6. Fill out the issue details.

To report an issue from the asset, click "Add" on the upper-right of the page. Select "report issue."

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