This feature is currently in Early Access. If you're interested, please contact your customer success manager to check if your organization is eligible.
How does AI-powered issue reporting work?
With AI-powered issue reporting, you can capture and submit issues faster without manually filling in every field. Record a voice note to capture details and attach photos for further context, and AI generates suggested values for the title, description, and any custom questions based on what you've shared.
You can review, edit, or clear any field before submitting, so the final report always reflects what you actually observed on site.
You don't need a SafetyCulture account to report issues via issue QR codes.
Report an issue using AI
Scan the issue QR code. This should open a page via your device's default web browser.
Tap to record a voice note, or enter a description of the issue manually.
Tap Next.
Tap Add media to upload photos and videos to provide more context.
Tap Next.
The AI will generate suggested details for the issue. At the bottom of your screen, enter your name and email address or phone number. A dding your contact details allows stakeholders to contact you about your report.
Review and complete any remaining fields.
Tap Submit.
Limitations
Only photos and voice recordings are analyzed by AI to generate details.
