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Track inspection item scores in Analytics

Learn how to track inspection item scores in Analytics via the web app.

What does it mean to track inspection item scores in Analytics?

Tracking inspection item scores in Analytics helps you measure performance and compliance at every level by breaking down results by page, section, or question. This level of detail lets you uncover trends, spot problem areas, and make confident, data-driven decisions. Whether you're reviewing broader categories or drilling into individual questions, item scores show where standards are being met and where improvements are needed.

This visibility helps you stay ahead of risks, track progress over time, and hold the right teams accountable. Instead of just collecting inspection results, you're turning them into insights that support better, safer, and more effective work.

Pour tirer le meilleur parti de vos données, nous vous recommandons de mettre en place un système de score pour vos qestions et vos jeux de réponses personnalisées.

The “Page / Section / Question" attribute is only compatible with the Average score metric and Timeline view chart type.

Track inspection item scores

  1. Log in to the web app.

  2. Select Pie chart iconDonnées analytiques from the menu on the left-hand side.

  3. Edit an existing dashboard or create a new one.

  4. Click Icône de crayonModifier on the upper-right of the page.

  5. Click Icône plusAjouter un graphique on the upper-right of the page, and select Icône plusAjouter un graphique personnalisé.

  6. In the chart builder, configure the chart as follows:

    • Data type: Select View report iconInspections from the upper-right of the page.

    • Metric: Select Score moyen from the dropdown.

    • Attribute: Select Page / Section / Question from the dropdown.

    • Template: Click Sélectionner un modèle and select the template you want to track item scores for.

    • Chart type: Select Timeline chart iconTableau de la chronologie from the dropdown.

  7. Click Enregistrer le graphique on the upper-right of the page to save the changes to the chart.

  8. Click Enregistrer on the upper-right of the page to save the changes to your dashboard.

Configure your chart’s KPI to view your team’s progress towards a goal across a period of time.

Frequently asked questions

The average score is calculated by adding up all the score percentages and then dividing by the number of items (inspections, pages, sections, or questions).

For example, if you have 4 inspections with scores of 90%, 100%, 95%, and 100%, the average score is calculated like this:

  • (90+100+95+100)/4 = 96.25%

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