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Manage site time zones

Learn why time zones matter for sites and how to add, bulk add, or edit them via the web app.

Why add time zones to sites?

Site time zones let you set a specific time zone in each site’s profile so schedules created in the new Schedules experience aligns with that site’s time zone. This ensures consistent timing for all assignees, regardless of their account settings, so everyone knows exactly when schedules start and end. It’s especially useful for organizations managing multiple sites, where using a single fixed time zone can cause confusion or mismatched schedules.

For example, a schedule can be set for both the Sydney and Manila sites, and assignees will see it according to the time zone of the site they are a member of. By keeping schedules clear and consistent, site time zones cut down on errors and make it easier to manage operations across different locations.

Add or edit a site time zone

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Sites.

  3. Click the name of the site, indicated by Tag icon on its left-hand side.

  4. Select Details tab.

  5. Click Pencil iconEdit on the upper-right of the "Time zone" section.

  6. Search and select the time zone from the dropdown menu.

  7. Click Done.

Editing the site time zone will not automatically adjust existing schedules that depend on it. Be sure to review and edit those schedules if needed.

Bulk add site time zones

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Sites.

  3. Check the sites' or levels' boxes and click Globe/translate iconApply time zone on the lower-right corner of the page.

  4. In the side panel, click the dropdown menu and select the time zone.

  5. Click Save and apply.

    • If the sites you selected have bottom-level sites, click Save and apply in the pop-up window.

When you bulk add a time zone to higher levels, all site nested below it will automatically follow the new time zone, overriding any existing ones applied.

Frequently asked questions

Each site’s time zone is independent and doesn’t update automatically if the site or level is moved.

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