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Create and edit membership rules in groups

Learn how to set up group membership rules via the web app to automatically keep groups up to date and manage user access more efficiently.

What are membership rules in groups?

Membership rules define the conditions for automatically adding users to a group. These conditions are based on custom user fields, like role, location, or manager. When a user’s details match the rule criteria, they’ll be added or removed from the group automatically, helping you keep group membership up to date without the need for manual changes.

Use conditional rules to automate membership in groups via the web app.

For example, you want to add your team members who work on the morning shift and on weekends to the maintenance team. Rather than manually adding them one by one, rule-based membership automatically detects members that meet the required user fields and adds them instantly. With this, you're able to save time and reduce admin work.

You can only have up to 15,000 users in a group with membership rules.

Create membership rules in a group

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Groups.

  3. Click Plus iconCreate group on the upper-right corner of the page.

  4. In the pop-up window, toggle "Create rules for easier group membership" on.

  5. Enter the group name and set up rules. You can only have up to 5 rules per group.

  6. Click Next.

  7. A summary of users who match the rules will be displayed. Click Create group.

Converting an existing normal group to a group with membership rules, or vice versa, isn't currently supported.

Edit membership rules in a group

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Groups.

  3. Click the group with membership rules you want to edit.

  4. In the "Users" tab, click Pencil icon to add, edit, or delete rules.

  5. Select Details to edit the following fields:

    • Group name: Click Pencil iconEdit in the "Name" section, enter the group name, and click Save and apply.

    • Group description: Click Pencil iconEdit in the "Description" section, enter the group description, and click Save and apply.

Frequently asked questions

Manually adding or removing users from groups with membership rules isn't supported. When you have rules set up, membership can only be managed by updating the group's rules or editing user field details.

If you can't create rule-based groups, you need to create at least one user field in your organization, which requires "Platform management: Users" permission.

An example of when no user fields are available when creating a group with membership rules via the web app.

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