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Turn sensors and gateways on or off

Learn how to efficiently activate your sensors and gateways prior to adding them to SafetyCulture.

What are sensors?

With sensors in SafetyCulture, you can monitor your assets in real-time 24/7, receive alerts when things go out of critical range, and record business-critical data automatically. This empowers you to stay compliant, prevent asset loss, and make informed decisions based on historical sensor data trends.

If you're an existing sensors customer interested in purchasing additional gateways and sensors, please reach out to your dedicated customer success manager. Otherwise, get in touch if you're:

  • Interested in purchasing sensors and gateways from us.

  • Considering purchasing sensors and gateways from third parties.

  • Interested in finding out more about our sensor solutions.

Sensors page in SafetyCulture.

Sensors upload a reading every 10 minutes and you will receive readings until the device is offline. For the sensor to register as offline in the app, the device must be offline for 60 minutes.

Turn sensors on or off

The Dragino LHT65N Standard Temperature & Humidity Sensor.

Turn on

  1. Press and hold the ACT button on the front of the device for at least five seconds. If you're using an older device, the ACT button is at the bottom. You can use a pen or something similar to press the button more firmly.

  2. A green light should flash five times, followed by a red light.

  3. If a gateway is within range, another green light should flash briefly, indicating that a reading is sent and received successfully.

Turn off

  1. Press the ACT button on the front of the device five times in a row. If you're using an older device, the ACT button is at the bottom.

  2. A red light should display briefly, indicating that the device is off.

Reset

  1. Press and hold the ACT button on the front of the device for at least five seconds. If you're using an older device, the ACT button is at the bottom.

  2. A green light should flash five times, followed by a red light.

  3. If a gateway is within range, another green light should flash briefly, indicating that a reading is sent and received successfully.

Send a reading manually

  1. Press and hold the ACT button on the front of the device for three seconds.

  2. A red light should flash, indicating that you sent a reading manually. If you have an external probe attached to your device, a blue light should flash instead. You can send a reading manually for this device once every ten minutes.

This device has two variations. If you use an older version, there is no ACT button, and you will need a Phillips screwdriver. Thus, the processes may differ between these versions.

The Dragino S31B Industrial Temperature & Humidity Sensor.

Turn on

  1. Press and hold the ACT button on the front of the device.

  2. The LED should flash green five times, followed by a blue light.

  3. If a gateway is within range, a green light should flash briefly, indicating that a reading is sent and received successfully.

Turn off

  1. Press the ACT button on the front of the device five times in a row.

  2. A red light should display briefly, indicating that the device is off.

Reset

  1. Press and hold the ACT button on the front of the device.

  2. The LED should flash green five times, followed by a blue light.

  3. If a gateway is within range, a green light should flash briefly, indicating that a reading is sent and received successfully.

Send a reading manually

  1. Press and hold the ACT button on the front of the device for three seconds.

  2. A blue light should flash, indicating you sent a reading manually. You can send a reading manually for this device once every ten minutes.

This device has two variations. If you use an older version, there is no ACT button, and you will need a Phillips screwdriver. Thus, the processes may differ between these versions.

Turn on

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Remove the yellow jumper from the pin. The default position of a yellow jumper in a sensor device.

  4. Place the yellow jumper over both pins vertically. The LED on the motherboard should flash green. Place the yellow jumper on both pins and the LED should flash green.

  5. Place the lid back on the device.

  6. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Turn off

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Remove the yellow jumper from the two pins. Place the yellow jumper over the two pins vertically.

  4. Place the yellow jumper over one of the pins horizontally. The default position of a yellow jumper in a sensor device.

  5. Place the lid back on the device.

  6. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Reset

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Press the reset button. The LED on the motherboard should flash green. Press the reset button on a sensor.

  4. Place the lid back on the device.

  5. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Use the Standard Temperature Sensor (with digital display and probe) to monitor temperature for deployments where a screen is necessary.

Turn on

  1. Connect the probe to the bottom of the device.

  2. Press and hold the power button on the right-hand side of the device for more than three seconds.

  3. Icons are displayed on the screen for three seconds. If you turn the device on before connecting the probe, the screen appears blank until it is connected.

Turn off

  1. Use a Phillips screwdriver to remove the four screws on the back of the device.

  2. Remove the back cover and the batteries.

  3. Re-attach the back cover.

  4. Use a Phillips screwdriver to secure the four screws on the back of the device.

Reset

  1. Use a Phillips screwdriver to remove the four screws on the back of the device. 

  2. Press and hold the reset button for 10 seconds. 

  3. A green light displays.

  4. When the light disappears, continue to hold the reset button for another ten seconds.

  5. The screen turns off.

The Dragino LTC2-LT Low temperature sensor.

Turn on

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Remove the yellow jumper from the pin. The default position of a yellow jumper in a sensor device.

  4. Place the yellow jumper over both pins vertically. Place the yellow jumper over the two pins vertically.

  5. Place the lid back on the device.

  6. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Turn off

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Remove the yellow jumper from the two pins. Place the yellow jumper over the two pins vertically.

  4. Place the yellow jumper over one of the pins horizontally. The default position of a yellow jumper in a sensor device.

  5. Place the lid back on the device.

  6. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Reset

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Press the reset button. The LED on the circuit board should flash.Press the reset button on a sensor.

  4. Place the lid back on the device.

  5. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

The Dragino LTC2-HT High temperature sensor.

Turn on

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Remove the yellow jumper from the pin. The default position of a yellow jumper in a sensor device.

  4. Place the yellow jumper over both pins vertically. Place the yellow jumper over the two pins vertically.

  5. Place the lid back on the device.

  6. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Turn off

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Remove the yellow jumper from the two pins. Place the yellow jumper over the two pins vertically.

  4. Place the yellow jumper over one of the pins horizontally. The default position of a yellow jumper in a sensor device.

  5. Place the lid back on the device.

  6. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

Reset

  1. Using a Phillips screwdriver, remove the four screws on the front of the device.

  2. Remove the lid.

  3. Press the reset button. The LED on the circuit board flashes. Press the reset button on a sensor.

  4. Place the lid back on the device.

  5. Using a Phillips screwdriver, secure the four screws on the front of the device. Ensure these are fastened, and the device is watertight.

The Dragino LDS02 Open & Close sensor.

Turn on

  1. Slide the battery cover off the back of the device.

  2. Insert two standard AAA batteries. The sensor automatically turns on.

  3. Slide the battery cover back on the device.

Turn off 

  1. Slide the battery cover off the back of the device.

  2. Remove the standard AAA batteries. The sensor automatically turns off.

  3. Slide the battery cover back on the device.

Reset

  1. Slide the battery cover off the back of the device.

  2. Remove the standard AAA batteries. The sensor resets.

  3. Slide the battery cover back on the device.

Use the Industrial Open & Close Sensor to monitor doors and windows in more robust environments.

Turn on

  1. Use a Phillips screwdriver to remove the four screws on the front of the device. 

  2. Remove the lid.

  3. Remove the yellow jumper from the pin. Yellow jumper over one pin in an Industrial Open & Close Sensor.

  4. Place the yellow jumper over both pins vertically. Yellow jumper over both pins vertically in an Industrial Open & Close Sensor.

  5. Place the lid back on the device.

  6. Use a Phillips screwdriver to secure the four screws on the front of the device.

Turn off

  1. Use a Phillips screwdriver to remove the four screws on the front of the device. 

  2. Remove the lid.

  3. Remove the yellow jumper from the two pins. Yellow jumper over both pins vertically in an Industrial Open & Close Sensor.

  4. Place the yellow jumper over one of the pins horizontally. Yellow jumper over one pin in an Industrial Open & Close Sensor.

  5. Place the lid back on the device.

  6. Use a Phillips screwdriver to secure the four screws on the front of the device.

Reset

  1. Use a Phillips screwdriver to remove the four screws on the front of the device. 

  2. Remove the lid.

  3. Press the reset button. A light should flash briefly. Reset an Industrial Open & Close Sensor.

  4. Place the lid back on the device.

  5. Use a Phillips screwdriver to secure the four screws on the front of the device.

The Milesight AM103 Standard Carbon dioxide sensor.

Turn on

  1. Remove the cover at the back of the device.

  2. Insert the two batteries included in the package.

  3. Place the cover at the back of the device.

  4. Press and hold the power button on the top of the device for three seconds or longer. The E-ink screen should flash, indicating that the device is on.

Turn off

1. Press and hold the power button on the top of the device for three seconds or longer.

Reset

  1. Press and hold the power button for more than 10 seconds. The device resets to its default factory settings.

The Milesight AM319 Air quality sensor.

Turn on

  1. Using a Phillips screwdriver, remove the screw from the back cover.

  2. Connect the cable included in the package to the power adapter.

  3. Connect the device to a power source.

  4. Place the cover back on the device.

  5. Using a Phillips screwdriver, secure the screw on the back cover.

  6. Plug in the device.

  7. Press and hold the power button for three seconds or longer. The E-ink screen should flash, indicating that the device is on.

Turn off

1. Press and hold the power button for three seconds or longer.

Reset

  1. Press and hold the power button for more than 10 seconds. The device resets to its default factory settings.

Use the Standard Air Pressure Differential Sensor to monitor positive or negative differential air pressure.

Turn on

  1. Use a Phillips screwdriver to remove the two screws on the front of the device.

  2. Remove the cover.

  3. Insert two x AA batteries.

  4. Move the ON switch to the right. Turn on the Standard Air Pressure Differential Sensor.

  5. The Status will begin to flash red.  The Status in the Standard Air Pressure Differential Sensor.

  6. Place the cover back on the device.

  7. Use a Phillips screwdriver to secure the two screws on the front of the device.

  8. Once the device is connected to a gateway, the Mode should flash green five times. The Mode in a Standard Air Pressure Differential Sensor.

Turn off

  1. Use a Phillips screwdriver to remove the two screws on the front of the device.

  2. Remove the cover.

  3. Move the ON switch to the left. Turn off the Standard Air Pressure Differential Sensor.

  4. Place the cover back on the device.

  5. Use a Phillips screwdriver to secure the two screws on the front of the device.

Reset

  1. Use a Phillips screwdriver to remove the two screws on the front of the device.

  2. Remove the cover.

  3. Move the ON switch to the left. Turn off the Standard Air Pressure Differential Sensor.

  4. Move the ON switch to the right. Turn on the Standard Air Pressure Differential Sensor.

  5. The Status will begin to flash red.  The Status in the Standard Air Pressure Differential Sensor.

  6. Place the cover back on the device.

  7. Use a Phillips screwdriver to secure the two screws on the front of the device.

  8. Once the device is connected to a gateway, the Mode should flash green five times. The Mode in a Standard Air Pressure Differential Sensor.

The Polysense WxS 8800-012 Carbon monoxide (CO) sensor.

Turn on

  1. Using a Phillips screwdriver, remove the four screws on the back of the device.

  2. Remove the back panel.

  3. Insert the two batteries included in the package.

  4. Place the cover at the back of the device.

  5. Using a Phillips screwdriver, secure the four screws on the back of the device.

Turn off

  1. Using a Phillips screwdriver, remove the four screws on the back of the device.

  2. Remove the back panel.

  3. Remove the two batteries.

  4. Place the cover at the back of the device.

  5. Using a Phillips screwdriver, secure the four screws on the back of the device.

Reset

  1. Using a Phillips screwdriver, remove the four screws on the back of the device.

  2. Remove the back panel.

  3. Remove the two batteries.

  4. Place the cover at the back of the device.

  5. Using a Phillips screwdriver, secure the four screws on the back of the device.

Use the Electrical Current Sensor to monitor energy consumption minute-by-minute.

We recommend that this sensor is only installed by professionals with knowledge of electrical systems.

Turn on

  1. Clip the sensor around an appropriate wire. This sensor draws its power from an active wire and requires no further action.

Turn off

  1. Unclip the sensor from the installed wire and remove the device. The capacitor of this device will hold power after being disconnected and will drain over time. You do not need to take any further action.

Reset

  1. Unclip the sensor from the installed wired and remove the device.

  2. Clip the sensor around the appropriate wire.

Use the Standard 3-Phase Power Sensor to monitor power usage using three dimensions with revenue grade accuracy.

We recommend that this sensor is only installed by professionals with knowledge of electrical systems.

Turn on

  1. Clip the sensor around an appropriate wire. This sensor draws its power from an active wire and requires no further action.

Turn off

  1. Unclip the sensor from the installed wire and remove the device.

Reset

  1. Unclip the sensor from the installed wired and remove the device.

  2. Clip the sensor around the appropriate wire.

Use the Standard Sound Sensor to monitor sound levels indoors.

Turn on

  1. Press and hold the power button on the back of the device for more than three seconds.

  2. A green light should flash.

Turn off

  1. Press and hold the power button on the back of the device for at least five seconds.

  2. The green light should remain on while you are holding the button.

Reset

  1. Press and hold the power button for 10 to 15 seconds. 

  2. A green light should flash briefly.

Use the Standard Vibration Sensor to monitor sound levels indoors.

Turn on

  1. Press and hold the power button for at least three seconds. You may use a pen or something similar to press the button firmly.

  2. A green light should appear and start to flash as it searches for a gateway. 

  3. The light turns off when it has connected to a gateway successfully.

Turn off

  1. Twist the top off the device.

  2. Remove the battery by carefully sliding it out of the base.

  3. Remove the wire with the white connector.

Reset

  1. Twist the top off the device.

  2. Remove the battery by carefully sliding it out of the base.

  3. Remove and then reattach the wire with the white connector.

  4. Slide the battery back into the base.

  5. Use a screwdriver to fasten the screws on the top of the device.

  6. Press and hold the power button for at least three seconds. You may use a pen or something similar to press the button firmly.

  7. A green light should appear and start to flash as it searches for a gateway. 

  8. The light turns off when it has connected to a gateway successfully.

Use the Signal Capture & IoT Controller to take an analog output and convert this to be visible in SafetyCulture.

Turn on

  1. Connect the sensor to the included power supply.

  2. The System LED should appear static green.

Turn off

  1. Remove the power supply. 

Reset

  1. Remove the power supply. 

  2. Reconnect the sensor to the included power supply.

  3. The System LED should appear static green.

Use the Outdoor GPS Tracker (small) for basic GPS tracking.

Turn on

  1. Use a Phillips screwdriver to remove the screws on the rear cover. 

  2. Insert three AAA batteries.

  3. The LED should flash and connect to a GPS. We recommend for you to be in an area with a good GPS reception, ideally outside if possible.

Turn off

  1. Use a Phillips screwdriver to remove the screws on the rear cover. 

  2. Remove the batteries from the device.

Reset

  1. Use a Phillips screwdriver to remove the screws on the rear cover. 

  2. Remove and then insert the batteries again.

  3. The LED should flash and connect to a GPS. We recommend for you to be in an area with a good GPS reception, ideally outside if possible.

Use the Outdoor GPS Tracker for seamless indoor or outdoor asset management.

Turn on

  1. Use a Phillips screwdriver to remove the screws on the rear cover. 

  2. Insert three AAA batteries.

  3. The LED should flash and connect to a GPS. We recommend for you to be in an area with a good GPS reception, ideally outside if possible.

Turn off

  1. Use a Phillips screwdriver to remove the screws on the rear cover. 

  2. Remove the batteries from the device.

Reset

  1. Use a Phillips screwdriver to remove the screws on the rear cover. 

  2. Remove and then insert the batteries again.

  3. The LED should flash and connect to a GPS. We recommend for you to be in an area with a good GPS reception, ideally outside if possible.

Use the Off-road Vehicle Tracker for fleet management and heavy equipment monitoring in tough environments.

This sensor requires more detailed installation, please contact our Support team.

Use the On-road Fleet & Cold Chain Temperature Tracker to monitor temperature of vehicles or goods alongside driver behavior.

Turn on

  1. Connect the device to an available OBDII socket in your vehicle.

Turn off

  1. Remove the device from the OBDII socket in your vehicle.

Turn on

  1. Press and hold the power button for more than three seconds.

  2. The LED indicator turns on.

Turn off

  1. Press and hold the power button for more than three seconds.

  2. The LED indicator turns off.

Reset

  1. Press and hold the power button for more than 10 seconds.

  2. The LED indicator flashes briefly before it turns off completely.

Turn on

  1. Press the ACT button for more than three seconds.

  2. A green light should appear and start to flash as it searches for a gateway.

  3. The light becomes static for five seconds when it has connected to a gateway successfully.

Turn off

  1. Press the ACT button five times in quick succession.

  2. A light should appear static red for five seconds.

Reset

  1. Press the ACT button five times in quick succession.

  2. A light should appear static red for five seconds.

  3. Press the ACT button for more than three seconds.

  4. A green light should appear and start to flash as it searches for a gateway.

  5. The light becomes static for five seconds when it has connected to a gateway successfully.

We recommend having an interval of at least 10 seconds between turning the device on and off and vice-versa.

Turn on

  1. Use a screwdriver to remove the screws on the cover.

  2. Remove the cover.

  3. Insert two AAA alkaline batteries.

  4. Press any key until the green indicator flashes.

Turn off

  1. Press the two function keys at the same time for five seconds.

  2. The green light should flash.

  3. Once you release the function keys, the green light should flash 20 times and then the device should turn off automatically.

Reset

  1. Press the two function keys at the same time for five seconds.

  2. The green light should flash.

  3. Once you release the function keys, the green light should flash 20 times and then the device turns off automatically.

  4. Wait for at least 10 seconds.

  5. Press any key until the green indicator flashes.

Turn gateways on or off

The Tektelic KONA Mircro IoT gateway.

Please note that the LED indicator on the front of the device flashes green periodically and sometimes changes to solid green to indicate that the device is operating normally.

Turn on

  1. Attach the antenna included in the package.

  2. Connect the device to a power source.

  3. Plug in the device.

Turn off

  1. Unplug the device.

  2. Remove the screws from the battery cover on the bottom of the device.

  3. Remove the battery cover.

  4. When you see a cable with a white connector, pull the connector to disconnect the battery backup.

  5. Reconnect the battery backup.

  6. Place the battery cover back on the bottom of the device.

  7. Secure the screws on the battery cover.

Reset

  1. Unplug the device.

  2. Remove the screws from the battery cover on the bottom of the device.

  3. Remove the battery cover.

  4. When you see a cable with a white connector, pull the connector to disconnect the battery backup.

  5. Wait for 20 seconds.

  6. Reconnect the battery backup.

  7. Place the battery cover back on the bottom of the device.

  8. Secure the screws on the battery cover.

  9. Plug in the device.

The Ethernet & Wi-Fi indoor Femto gateway.

Turn on

  1. Attach the antenna included in the package.

  2. Connect the device to a power source.

  3. Plug in the device to an ethernet outlet. Alternatively, you can review the guide to set up and connect gateways via Wi-Fi.

  4. Plug the device into a power source.

Turn off

  1. Disconnect the device from the power source.

Reset

  1. Disconnect the device from the power source.

  2. Disconnect the ethernet port if it is connected.

  3. Wait for several seconds.

  4. Reconnect the ethernet port.

  5. Plug the device into a power source. The power indicator changes to green as the device powers up.

Additional information

The power indicator changes to green as the device powers up, but after a few seconds, it changes to red, and all other status indicators should be green. If the power indicator does not show this pattern at any point, review the following troubleshooting steps.

  • Power: This light should be red. If it is not, ensure that the power cable is connected properly and is plugged into a functioning power source. If the problem persists, try a different power source.

  • LoRa: This light should be green. If it is not, ensure that the antenna is attached properly.

  • WAN (Globe symbol): This light should be green. If not, ensure that the ethernet cable is connected properly to a port with connectivity. You may also need to add your ethernet to your allowlist.

  • Wi-Fi (Wi-Fi symbol): This light should be green. If it is not, review the guide to set up and connect gateways via Wi-Fi.

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