Turn inspection scoring on or off
Learn why you need to turn inspection scoring on or off and how to do it via the web app.Why turn inspection scoring on or off?
We understand the scoring feature may not be relevant to some of the templates in your organization. Depending on the context of an inspection, you can easily turn scoring on or off from templates with a click of a button instead of manually updating the score value of individual questions and responses.
Turning off scoring for a template doesn't immediately hide the score from its inspection reports. You can hide the score by creating report layouts.
What you'll need
Published changes made to templates only apply to new inspections moving forward.
Turn inspection scoring on or off
Select
Templates in the sidebar or select it in 
More.Click the template and select Edit template in the side panel.
Click
on the upper-right of the pageIn the side panel, under "Template scoring", click Turn on scoring or Turn off scoring.
If you turned template scoring off, click Turn off in the pop-up window.
Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Open the mobile app.
Tap
Inspections in the navigation bar or select it from More.Select Templates tab at the top of your screen.
Tap the template and select
Edit template from the pop-up options.Tap
on the left-hand side of Publish and select Settings.Under "Template scoring", tap Turn on scoring or Turn off scoring.
If you turned template scoring off, tap Turn off to confirm.
Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Turning scoring on or off will reset all score values to 0.
Turning off scoring for a question
Select
Templates in the sidebar or select it in More.Click the template and select Edit template in the side panel.
Click
on the upper-right corner of an inspection page, next to the "Type of response" column.Click Add score to show the "Max score" column.
Click the question's max score field and remove the score. The question's score will be set as "0".
Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Open the mobile app.
Tap
Inspections in the navigation bar or select it from More.Select Templates tab at the top of your screen.
Tap the template and select
Edit template from the pop-up options.Double-tap Extra options on the upper-right corner of an inspection page.
Tap Add score to show the "Max score" field.
Select the question and tap the current max score.
Tap the question's max score field and remove the score. The question's score will be set as "0".
Tap
on the upper-right of the keyboard, then tap 
on the upper-left of the screen.Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Turning off scoring for a response
Select
Templates in the sidebar or select it in More.Click the template and select Edit template in the side panel.
Select any question and click
on the right-hand side, under "Type of response".Click
on the right-hand side of the custom response set.In the side panel, click the response and remove the score value. The response score will be set as "/".
Click Save and apply.
Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Open the mobile app.
Tap
Inspections in the navigation bar or select it from More.Select Templates tab at the top of your screen.
Tap the template and select
Edit template from the pop-up options.Select any question and tap
below the question.Tap
on the right-hand side of the custom response set.Tap the response and remove the score value. The response score will be set as "/".
Tap Save and apply
Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Frequently asked questions
When you publish changes made to templates, it will only be applied to future inspections. However, you can use report layouts instead to hide the scores in your existing inspection reports.
Additionally, you can create a new report layout without scoring and make it a default layout instead.
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