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View Heads Ups

Learn how to view Heads Ups via the web app and the mobile app.

What you'll need

  • You can view the following details within a Heads Up:

    • Basic information such as the title, description, and any media attachments.

    • The number of users who have viewed and acknowledged the Heads Up.

  • Recent Heads Ups will be shown on the web app "Dashboard" and the mobile app "Home" screen for 9 days from their publish date, irrespective of whether they've been viewed or acknowledged.

  • You can filter the "Manage Heads Up" list to only show Heads Ups you've created using the "Author" filter.

View a Heads Up

  1. Log in to the web app.

  2. Select Dashboard from the menu on the left-hand side. A screenshot of Heads Ups to view, shown on the web app dashboard.

  3. Heads Ups assigned to you are available on the top of the page. Click the Heads Up.

  4. Once you've viewed the Heads Up, you may be required to acknowledge this by clicking Acknowledge at the bottom of the pop-up window. A screenshot showing how to acknowledge a Heads Up via the web app.

  1. Open the mobile app.

  2. Tap on Home at the bottom of your screen.

  3. Heads Ups assigned to you are available at the top of your screen. Tap the Heads Up. View a Heads Up via the mobile app.

  4. Once you've viewed the Heads Up, you may be required to acknowledge this by tapping Check (clear) iconAcknowledge.

View a past Heads Up

  1. Log in to the web app.

  2. Select Heads Up from the menu on the left-hand side.

  3. Filter and sort the page to find and click the Heads Up.

  1. Open the mobile app.

  2. Tap on Assets gallery view iconMore at the bottom of your screen.

  3. Tap Heads Up.

  4. Filter and sort the list to find and tap the Heads Up.

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