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View Heads Ups

Learn how to view Heads Ups via the web app and the mobile app.

What you'll need

You can view the following details within a Heads Up:

  • Basic information such as the title, description, and any media attachments.

  • The number of users who have viewed and acknowledged the Heads Up.

  • The number of users who commented on the Heads Up.

  • The emoji reactions and the number of users who reacted on the Heads Up.

Recent Heads Ups will be shown on both the web app and the mobile app "Home" screen for 9 days from their publish date, irrespective of whether they've been viewed or acknowledged.

View a Heads Up

  1. Log in to the web app.

  2. Select Home from the menu on the left-hand side. View recent Heads Ups via the web app.

  3. Heads Ups assigned to you are available at the top of the page. Click the Heads Up.

  4. Once you've viewed the Heads Up, you may be required to acknowledge this by clicking Check (clear) iconAcknowledge at the bottom of the pop-up window. Acknowledge a Heads Up via the web app.

  5. If you have emoji reactions turned on for a Heads Up announcement, you also have the option to add an emoji reaction to a Heads Up you view by clicking image.

  1. Open the mobile app.

  2. Tap on Home at the bottom of your screen.

  3. Heads Ups assigned to you are available at the top of your screen. Tap the Heads Up. View a Heads Up via the mobile app.

  4. Once you've viewed the Heads Up, you may be required to acknowledge this by tapping Check (clear) iconAcknowledge.

  5. If you have emoji reactions turned on for a Heads Up announcement, you also have the option to add an emoji reaction to a Heads Up you view by tapping image.

You can filter the My Heads Up and Manage Heads Up lists only to show Heads Ups you've created using the "Author" filter.

View a past Heads Up

  1. Log in to the web app.

  2. Select Heads Up from the menu on the left-hand side.

  3. Filter and sort the page to find and click the Heads Up.

  1. Open the mobile app.

  2. Tap on Assets gallery view iconMore at the bottom of your screen.

  3. Tap Heads Up iconHeads Up.

  4. Scroll into the list to find and tap the Heads Up.

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