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Update my organization's details

Learn how to update the details for your SafetyCulture organization via the web app.

Who can see my organization's details?

Any updates made to your SafetyCulture organization's details will be applied to all the users in the organization. Therefore, anyone in your organization can see its details, including the name and contact information.

If your organization is on the Premium Plan or Enterprise Plan and you want to update billing details such as your credit card or billing address, please update via the "Billing" page. If you have any questions or want to update the billing name, please contact our customer support team for assistance.

Update your organization's details

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Organization settings.

  3. Select Security on the top of the page.

  4. Click Edit iconEdit in the "Details" box to update the following details: Update your organization details via the web app.

    • Organization name (required): The name of your organization.

    • Organization owner email (required): The primary contact's email for your organization.

    • Phone number: The contact phone number for your organization.

    • Website: The website for your organization.

  5. Click Save changes.

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