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Pause or resume inspection schedules

Learn how to pause or resume inspection schedules via the web app.

We currently have a legacy and a new experience with the Schedules feature. Your experience may vary depending on the schedule you’re assigned.

If you have "Schedules: Manage" permission, you can manage all schedules in your organization.

Legacy

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Click the schedule.

  5. Click Pause iconPause on the lower-right corner of the page. Pause an inspection schedule in the legacy Schedules experience via the web app.

  6. In the pop-up window, click Pause.

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Check the boxes of schedules you want to pause.

  5. Click Check (clear) iconChange status on the lower-right corner of the page and select Pause. Bulk pause schedules in the legacy Schedules experience via the web app.

  6. In the pop-up window, click Pause.

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Click the schedule.

  5. Click Circle play filled iconResume on the lower-right corner of the page. Resume an inspection schedule in the legacy Schedules experience via the web app.

  6. In the pop-up window, click Resume.

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Check the boxes of schedules you want to resume.

  5. Click Check (clear) iconChange status on the lower-right corner of the page and select Resume. Bulk resume schedules in the legacy Schedules experience via the web app.

  6. In the pop-up window, click Resume.

New

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Click the schedule.

  5. In the side panel, click Pause iconPause. Pause a schedule in the new Schedules experience

  6. In the pop-up window, click Pause.

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Click the schedule.

  5. In the side panel, click Resume iconResume. Resume a schedule in the new Schedules experience

  6. In the pop-up window, click Resume.

In the new experience, pausing or resuming the main schedule will automatically pause or resume all of its sub-schedules.

Limitations

  • "One-off" inspection schedules cannot be paused.

  • In the new experience, you must resume a schedule before editing it.

Frequently asked questions

Resuming schedules will always resume inspection windows on their next occurrence. For example:

  • A daily inspection, scheduled from 9:00 am to 5:00 pm.

If you pause the daily schedule on Tuesday at 4:00 pm and resume it on Thursday at 8:45 am, the next scheduled inspection window will start on Thursday at 9:00 am.

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