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Pause or resume inspection schedules (legacy experience)

Learn how to pause inspection schedules via the web app.

We currently have a legacy and a new experience with the Schedules feature.

This article covers the legacy Schedules experience. Please ensure you're in the legacy experience by using the toggle on the upper-left of the Schedules page.

If you have "Schedules: Manage" permission, you can manage all schedules in your organization.

Pause a schedule

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Click the schedule.

  5. Click Pause iconPause on the lower-right corner of the page. Pause an inspection schedule via the web app.

  6. In the pop-up window, click Pause.

"One-off" inspection schedules cannot be paused.

Bulk pause schedules

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Check the boxes of schedules you want to pause.

  5. Click Check (clear) iconChange status on the lower-right corner of the page and select Pause. Bulk pause schedules via the web app.

  6. In the pop-up window, click Pause.

Resume a schedule

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Click the schedule.

  5. Click Circle play filled iconResume on the lower-right corner of the page. Resume an inspection schedule via the web app.

  6. In the pop-up window, click Resume.

Bulk resume schedules

  1. Log in to the web app.

  2. Select Schedules iconSchedules from the menu on the left-hand side.

  3. Click Manage schedules on the top of the page.

  4. Check the boxes of schedules you want to resume.

  5. Click Check (clear) iconChange status on the lower-right corner of the page and select Resume. Bulk resume schedules via the web app.

  6. In the pop-up window, click Resume.

What are the differences between the legacy and new Schedules experience?

Feature

Legacy

New

Set end date for schedules

Scheduled repeats continued indefinitely unless manually paused or deleted.

You can set a schedule to end on a specific date or after a number of repeats. This helps when you only need a schedule to run for a limited time, removing the need for manual updates later on.

Pause schedules

Scheduled repeats could be manually paused at any time, allowing you to temporarily stop inspections without deleting the schedule. One-off schedules could not be paused.

The option to pause schedules is not supported in the new Schedules experience. If this is important to your organization, let us know by providing your feedback.

Frequently asked questions

Resuming schedules will always resume inspection windows on their next occurrence. For example:

  • A daily inspection, scheduled from 9:00 am to 5:00 pm.

If you pause the daily schedule on Tuesday at 4:00 pm and resume it on Thursday at 8:45 am, the next scheduled inspection window will start on Thursday at 9:00 am.

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