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What are investigations in SafetyCulture?

Découvrez la fonctionnalité Enquêtes de SafetyCulture et comment suivre et gérer efficacement les incidents dans votre organisation afin de garantir une analyse et une résolution approfondies.

What are investigations in SafetyCulture?

The Investigations feature in SafetyCulture is designed to help teams streamline incident management by capturing key incident details, gathering evidence, and analyzing root causes. It allows you to customize workflows with custom statuses, manage granular access for secure collaboration, and assign corrective actions to ensure timely and effective resolution.

You can also document and share detailed investigation findings with stakeholders for transparency and drive continuous improvement in incident prevention and response.

Exploring Investigations in SafetyCulture

Track and manage investigations

Easily track and manage investigations from a centralized dashboard, where you can quickly view key details at a glance, organize ongoing investigations, and seamlessly update their status as they progress through each stage of the investigation process.

Si vous disposez de l'autorisation « Actions : Gérer », vous pouvez gérer les étiquettes d'actions pour votre organisation.

Custom statuses

Set up custom statuses to match your team’s investigation workflow, making it easier to track progress, enhance visibility at each stage, and provide a more organized approach to incident resolution.

Exemple de statuts personnalisés dans les enquêtes sur l'application Web.

Si vous disposez de l'autorisation « Actions : Paramètres », vous pouvez gérer les étiquettes d'action pour votre organisation.

Custom description fields

Set up custom description fields to guide how your team captures key incident details during an investigation. Tailor these fields to include a timeline of events, an incident summary, people involved, immediate actions taken, key findings, or root causes. This helps your team follow a consistent structure and streamlines the reporting process across your organization.

An example of custom description fields in an investigation's Overview tab.

Si vous disposez de l'autorisation « Enquêtes : Paramètres », vous pouvez créer et gérer les champs de description personnalisés de vos enquêtes.

Access control

Any user who creates an investigation can access it by default. When you create an investigation, you can grant team members either "View" or "Edit" access. Users with "View" access can only see the investigation, while those with "Edit" access can collaborate and make changes.

Additionally, if you're leaving the team, you can transfer ownership of your investigations to keep them on track and ensure the right people have access.

Manage investigation access via the web app.

Investigation profiles

Each investigation profile is a dedicated space for managing incidents and helps your team work together throughout the investigation process. Within the profile, you can view key incident details and document important findings to provide clear context for better decision-making.

All supporting evidence, like photos, documents, or videos, can be uploaded in one place. You can also add relevant issues and inspections or start new inspections to support your investigation. This makes documentation and root cause analysis easy and collaborative.

Assign corrective actions

Resolve incidents faster by adding existing actions or creating new ones directly from an investigation. This ensures findings are addressed effectively and tasks are assigned to the right people.

Onglet Actions dans un profil d'enquête sur l'application Web.

Investigation reports

Share an investigation report with your team and stakeholders by downloading it as a PDF document to ensure proper documentation and reliable record-keeping.

Download an investigation as PDF via the web app

OSHA reporting

Streamline your organization's workplace incident management by integrating OSHA reporting. Effortlessly document work-related injuries, illnesses, and fatalities to ensure compliance with safety regulations. With OSHA reporting, you can easily track incidents, capture the necessary compliance details, seamlessly generate Forms 300, 300A, and 301 for each case, and monitor key safety metrics like TRIR, DART, and LTIR to assess and improve safety performance for your organization.

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