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Manage Spaced Repetition quizzes

Learn what Spaced Repetition is, how to turn it on or off, and how to manage its questions via the web app to help your team retain training knowledge more effectively.

How does Spaced Repetition work?

Spaced Repetition is a feature in SafetyCulture Training that helps your team retain important knowledge through short, personalized quizzes. These quizzes are automatically sent 24 hours after a team member answers a question from a course you’ve selected for Spaced Repetition. The goal is to strengthen memory by reviewing information just before it’s likely to be forgotten.

The timing of each quiz is based on how well a team member is retaining information. If they answer a question incorrectly, they'll see it more often. As they continue to answer correctly, the question will appear less frequently, helping them build long-term retention. The table below outlines how the interval between repetitions increases with each correct answer:

Number of times a question is answered correctly in a row

When will the question appear again

0 times

The next day

1 time

3 days after the last quiz

2 times

10 days after the last quiz

3 times

30 days after the last quiz

4 times

60 days after the last quiz

5 times

It will no longer appear

You can also view your team’s Spaced Repetition analytics to see how well they’re retaining information and engaging with quizzes over time.

Turn Spaced Repetition on

  1. Log in to the web app.

  2. Select Training iconTraining in the sidebar or select it in Assets gallery view iconMore.

  3. Click Content at the top of the page and select Quizzes.

  4. If your organization doesn't have Quizzes set up, click I want to improve retention.

  5. If you have existing Quizzes, click Enable in the "Spaced Repetition" section.

  6. Click Next on the upper-right of the page.

  7. On the left panel, select a course.

  8. On the right panel, check the box next to each question you want to add.

    • To add questions from other courses, repeat step 7.

  9. Click Publish on the upper-right of the page.

  10. In the pop-up window, set a maximum number of questions per quiz.

  11. Click Publish.

Each Spaced Repetition quiz supports a maximum of 15 questions.

Reselect questions for Spaced Repetition quizzes

  1. Log in to the web app.

  2. Select Training iconTraining in the sidebar or select it in Assets gallery view iconMore.

  3. Click Content at the top of the page and select Quizzes.

  4. In the "Spaced Repetition" section, select Reselect questions.

  5. On the left panel, select a course.

  6. On the right panel, reselect questions by checking or unchecking the box next to each question.

  7. Click Publish on the upper-right of the page.

  8. In the pop-up window, set a maximum number of questions per quiz.

  9. Click Publish.

Turn Spaced Repetition off

  1. Log in to the web app.

  2. Select Training iconTraining in the sidebar or select it in Assets gallery view iconMore.

  3. Click Content at the top of the page and select Quizzes.

  4. In the "Spaced Repetition" section, select Reselect questions.

  5. On the left panel, click a selected course.

  6. On the right panel, click Clear all.

    • If multiple courses are selected, repeat from step 5.

  7. Click Publish on the upper-right of the page.

  8. In the pop-up window, click Publish.

Frequently asked questions

Your team will start receiving Spaced Repetition quizzes 24 hours after they answer a question from a course you’ve selected for Spaced Repetition.

Spaced Repetition quizzes include a mix of new questions and ones the user previously answered incorrectly. These come from the questions you’ve selected for Spaced Repetition in each course. As users answer more questions, either in the same course or in other courses with Spaced Repetition turned on, new questions are gradually added to their quizzes.

Spaced Repetition only sends quizzes when questions are due for reinforcement. If a user has consistently answered most of their questions correctly, and there are only a few questions assigned, they may go several weeks, or even months, without receiving a new quiz.

This is expected behavior and indicates that the user is retaining the information well. The better their performance, the longer the spacing between quizzes.

No, Spaced Repetition scores don't count towards leaderboards.

If your team members have answered questions incorrectly in a Spaced Repetition quiz but aren’t seeing any follow-up quizzes the next day, check the following:

  • Confirm questions are still selected. Make sure the relevant questions are still selected for Spaced Repetition. If any were removed, reselect them to add them back.

  • Check the maximum number of questions per quiz. If more questions are due than the configured maximum, the rest roll over into future sessions. The team member may need to complete multiple sessions to see all their due questions.

  • Ask them to review notification settings. They should make sure “Spaced Repetition available” is turned on so they get notified when a new session is ready.

If you’ve checked all of the above and your team members still aren’t receiving Spaced Repetition quizzes, contact our customer support team for further assistance.

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