- Administration
- User management
- Manage options for multiple choice user fields
Manage options for multiple choice user fields
Learn how to add, bulk add, edit, delete, bulk delete, and download options for multiple choice user fields via the web so you can capture additional information about your team.Manage options for a multiple choice user field
Click your organization name on the lower-left corner of the page and select Users.
Click
on the upper-right corner of the page and select 
Manage user fields.In the side panel, update options accordingly.
To add an option: Click
Add option and add an option accordingly.To edit an option label: Click an option to edit the label.
To delete an option: Click
next to the option and click Delete in the pop-up window.To bulk delete all options: Click
on the right-hand side, then select Delete all. In the pop-up window, click Delete all.
Click Create or Save on the lower-right of the page.
Bulk add options for a multiple choice user field via CSV
Click your organization name on the lower-left corner of the page and select Users.
Click
on the upper-right corner of the page and select Manage user fields.Create or edit a user field.
In the side panel, click
on the right-hand side of "Options".Click
Bulk upload options (CSV).In the pop-up window, click Download sample CSV and add each new response to your CSV as a new row under the "Option" column.
Drag and drop your CSV file into the upload box or click browse to select the file from your computer.
For CSV files with multiple columns, select the column header corresponding to your list of options, then click Review data.
Click Upload.
Click Create or Save on the lower-right of the page.
You can also add options in bulk by copying questions from an external document and pasting them when adding a new option.
Delete an option from a multiple choice user field
Click your organization name on the lower-left corner of the page and select Users.
Click
on the upper-right corner of the page and select Manage user fields.Click
on the right-hand side of the user field and select 
Edit.Click
on the right-hand side of the option.In the pop-up window, click Delete.
Click Save on the lower-right of the page.
Deleting is irreversible, and we cannot restore permanently deleted items. Confirmation is always required before any deletion, so be sure you're not accidentally deleting the wrong item.
Frequently asked questions
When you update an option, the change automatically appears in the user details. On the other hand, when you delete an option, the details are replaced with "None".
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