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Add and update options for user fields

Learn how to add and update options for your user fields via the web app.

Adding and updating options is only applicable to user fields using the "Multiple choice" data type.

Add an option for a user field

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Users.

  3. Click image on the upper-right corner of the page and select Users tag iconManage user fields.

  4. Create or edit a user field.

  5. Click Plus iconAdd option and add options accordingly. Add options to user fields using the "Multiple-choice" data type via the web app.

  6. Click Create or Save.

You can add options in bulk by copying questions from an external document and pasting them when adding a new option.

Bulk add options for a user field via CSV upload

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Users.

  3. Click image on the upper-right corner of the page and select Users tag iconManage user fields.

  4. Create or edit a user field.

  5. In the side panel, click image on the right-hand side of "Options".

  6. Click Upload iconBulk upload options (CSV).

  7. In the pop-up window, click Download sample CSV and add each new response to your CSV as a new row under the "Option" column.

  8. Drag and drop your CSV file into the upload box or click browse to select the file from your computer.

    • For CSV files with multiple columns, select the column header corresponding to your list of options, then click Review data.

  9. Click Upload.

  10. Click Create or Save.

Update options for a user field

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Users.

  3. Click image on the upper-right corner of the page and select Users tag iconManage user fields.

  4. Create or edit a user field.

  5. In the side panel, update responses accordingly.

    • To edit an option label: Click an option to edit the label.

    • To add an option: Click Plus iconAdd option and add an option accordingly.

    • To delete an option: Click image next to the option and click Delete in the pop-up window.

    • To bulk delete all options: Click image on the right-hand side, then select Delete iconDelete all. In the pop-up window, click Delete all. Update options for your multiple-choice user field via the web app.

  6. Click Save.

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