- Administration
- User management
- Manage user fields
Manage user fields
Learn how to create and edit user fields in your organization via the web app to streamline user information for your team members.What are user fields?
User fields are customizable fields that you can create to capture additional information about your users. These fields allow you to display details for your team depending on your organization's needs, such as their role, department, and more, creating a richer user profile for you to centralize your user's information.
Data type options
The "Text" data type allows you to capture alphanumeric input. For example, for the "Employee number" user field, you can enter "SC1122345".
The "Date" data type allows you to select and store a date input. This is best used for date-based information, such as a user's hire date or birthday.
The "User" data type allows you to select an active user from your organization. You can only select one user at a time.
For example, for the "Manager" user field, you can select the relevant user to be assigned for the user's details.
The "Multiple choice" data type allows you to provide a set of options to choose from. You can add up to 100 options per field. Please note that multiple-selection is currently unsupported, meaning you can only select one option at a time.
For example, for the "Job title" user field, you can select "Technical Writer" from the options you've set up beforehand.
You can only create up to 2,000 user fields in an organization.
Create a user field
Click your organization name on the lower-left corner of the page and select Users.
Click
on the upper-right corner of the page and select 
Manage user fields.Click
Add field.In the side panel, configure the "Name", "Description", and "Data type" fields accordingly.
You can also manage the "Field settings" if needed.
Allow users to update: The option to allow users to edit their details for the field. Anyone with "Platform management: Users" permission will be able to update a user's details.
Display on user profiles: The option to display or hide a field from a user's profile.
Click Create.
Editing the data type for an existing field is currently unsupported.
Edit a user field
Click your organization name on the lower-left corner of the page and select Users.
Click
on the upper-right corner of the page and select Manage user fields.Click
on the user field's right-hand side, then select 
Edit.
In the side panel, edit the fields and settings as needed. For fields using the "Multiple choice" data type, you can add or update options as needed.
Click Submit.
Reorder user fields
Click your organization name on the lower-left corner of the page and select Users.
Click
on the upper-right corner of the page and select Manage user fields.Click and hold
on the left-hand side of the user field to drag and drop the field to your desired order.
Changes are saved automatically.
User fields displayed on user profiles will follow the order you’ve specified.
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