- Using SafetyCulture
- Lone Worker
- Start and complete lone-work jobs
Start and complete lone-work jobs
Learn how to start and complete lone-work jobs via the mobile app.
The Lone Worker feature is currently in Early Access. If you're interested, go to the web app, select 
Lone Worker from the menu on the left-hand side, and click Get Early Access. We'll email you once your organization has access to the feature.
Is Lone Worker not in your menu? Reach out to your Customer Success Manager to express your interest.
What you'll need
Location services
Notifications enabled
You can only start a lone-work job if you’ve been added to a group with alert escalations set up. If you can’t start a job, please contact your administrator for assistance.
Start and complete a lone-work job
Open the mobile app.
Tap Home at the bottom of your screen.
Tap
at the lower-right of your screen and select 
Start lone work.Enter the following job details:
Job type: Select the job type.
Group: Select the group you're starting the job for. This field only applies to job types assigned to multiple groups' escalations, and if you're part of more than one of those groups.
Duration: Select how long the job will take.
Location: Pin the job location using the map.
Location notes: Provide additional details about your location.
Tap Start work .
While a job is in progress, you can view your current location and check the duration of your job. If applicable, tap Check in to reset the countdown for your next check-in.
If the job is taking longer than expected, tap Extend to extend the job duration.
When the job is done, tap Complete and tap Confirm in the pop-up window.
If something goes wrong at your job, tap and hold Panic for 3 seconds to manually trigger a panic.
In case a panic was triggered by mistake, tap Stop panic. In the pop-up window, select a reason to cancel the panic:
False alarm: The panic was triggered by mistake. 
Near miss: A potential event was avoided just in time. 
Incident: An actual event that required attention occurred.
In the pop-up window, tap Done.
If you fail to check in, extend, or complete the job by the end of the set duration, a panic will trigger automatically.
To ensure jobs and panics are not left active by accident, we automatically complete a job or resolve a panic as a “False alarm” after they've been active for 12 hours.
Was this page helpful?
Thank you for letting us know.