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Manage access to files and folders

Learn how to manage access to files and folders via the web app.

This feature is currently in Early Access. If you're interested, please contact our customer support team or your customer success manager to check if your organization is eligible.

How does access in Documents work?

Access in SafetyCulture determines who can view and interact with different features in your organization. In Documents, access can be managed both at the folder level and for individual files or subfolders. When you give someone access to a folder, that same level of access automatically applies to everything in it unless you update the access for specific files or subfolders. There are two types of access you can give to your team:

  • View: Allows users to view (read-only) and download specific files or all files inside a folder.

  • Edit: Allows users to view and download specific files or all files in a folder, create subfolders and add files into them, edit, archive, restore, and move files or folders.

You need "Edit" document access to a folder if you want to manage the access of files and subfolders in it.

Manage access to a file or folder

  1. Log in to the web app.

  2. Select File iconDocuments from the menu on the left-hand side.

  3. Select a folder if you want to manage access to a file or folder in it.

  4. Click More vertical icon on the file or folder's right-hand side and select Eye icon referenceManage access.

  5. In the pop-up window, search and select the user or group.

  6. Click Done.

  7. By default, each user and group is given the "View" access to the file or folder. You can click the dropdown next to each user or group to update its access.

  8. Click Save.

Frequently asked questions

If you remove a user from a group that has access to a file or folder, they will also lose access to that file or folder.

Yes, you can manage access to both a folder and its files. If users have "Edit" access to a folder, they'll be able to edit all files inside it unless you update their access to “View”.

Yes, you can give access to only a specific subfolder. A user can view and edit files in that subfolder without accessing others. However, if they have access to the main folder, they can automatically view all subfolders unless you remove their access.

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