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Update my billing email

Learn how to update your plan's billing email via the web app.

What’s my organization’s billing email used for?

Your organization's billing email address is where all billing-related communications are sent, including tax invoices, plan renewal reminders, and failed payment notifications. It also appears as the contact email on tax invoices. You can set it to any email address, not necessarily linked to a SafetyCulture user, making it easier for your finance team to manage your organization’s billing matters.

Update billing email

What you'll need

Update your billing email

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Billing.

  3. Click Details at the top of the page.

  4. Click Pencil iconEdit in the "Contact" box. Update billing email

  5. Update your billing email, then click Save and apply.

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