Archive and unarchive sensors, and remove gateways

Learn how to archive and unarchive sensors, and remove gateways on the web app and the mobile app.

What you'll need

Archive a sensor

Log in to the web app.
Select Sensors from the menu on the left-hand side.
Click the sensor you want to archive.
Click on the upper-right of the sensor.
Select Archive sensor.
In the pop-up window, click Archive. You can view the archived sensor in Archive from the tab at the top of the page.

Open the mobile app.
Tap More at the lower-right corner of your screen.
Select Sensors from the list of options.
Tap Show on the right-hand side of the location that contains the sensor you want to archive.
Tap the sensor.
Tap at the upper-right corner of the screen.
Select Archive.
In the pop-up window, click Archive. You can view the archived sensor in Archive from the tab at the top of the page.

You can replace your sensor device and still keep your data. Simply archive the old sensor, and then when you unarchive it, swap the old ID code with the new one.

Unarchive a sensor

Log in to the web app.
Select Sensors from the menu on the left-hand side.
Select Archive from the tab at the top of the page.
Click the sensor you want to unarchive.
Tap at the upper-right corner of the screen, and select Unarchive.
Select All brands for sensors purchased from SafetyCulture. For Monnit sensors, you can refer to the Monnit sensor installation guide.
Fill in the following fields:
- ID code: Enter your sensor's ID code. This is an alphanumeric code that begins with "DevEUI".
- Sensor name: Name the sensor. We recommend that you name the sensor after the asset or area it will be monitoring.
- Location name: Create or select a location.
- Sensor time zone: Select the time zone of the sensor's location.
- What are you monitoring?: Select the most appropriate category for the type of asset the sensor will be monitoring.
Tap Add sensor.
Turn on your sensor.
Tap Next.

Open the mobile app.
Tap More at the lower-right corner of your screen.
Select Sensors from the list of options.
Select Archive from the tab at the top of your screen.
Tap the sensor you want to unarchive.
Tap at the upper-right corner of the screen, and select Unarchive.
Select All brands for sensors purchased from SafetyCulture. For Monnit sensors, you can refer to the Monnit sensor installation guide.
Fill in the following fields:
- ID code: Enter your sensor's ID code. This is an alphanumeric code that begins with "DevEUI".
- Sensor name: Name the sensor. We recommend that you name the sensor after the asset or area it will be monitoring.
- Location name: Create or select a location.
- Sensor time zone: Select the time zone of the sensor's location.
- What are you monitoring?: Select the most appropriate category for the type of asset the sensor will be monitoring.
Tap Add sensor.
Turn on your sensor.
Tap Next.

Once you remove a gateway, it will no longer be associated with your organization.

Remove a gateway

Log in to the web app.
Select Sensors from the menu on the left-hand side.
Click the gateway.
Click on the upper-right of the page.
Select Remove gateway.
In the pop-up window, click Continue.

Open the mobile app.
Tap More at the lower-right corner of your screen.
Select Sensors from the list of options.
Tap the gateway.
Tap at the upper-right corner of your screen.
Select Remove gateway.
In the pop-up window, tap Continue.

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