Android-Geräte unterstützen einige der gleichen Dateiformate wie die Web-App, aber möglicherweise müssen Sie auf diese außerhalb der Standard-Galerie Ihres Geräts zugreifen.
Unterstützte Mediendateien
Dateityp | Web-App | iOS/iPadOS | Android |
|---|---|---|---|
Bild | BMP, GIF, JPEG/JPG, PNG, WEBP | JPEG/JPG, PNG | JPEG/JPG, PNG |
Video | MP4, MOV, WEBM, AVI | MPG, MP4, MOV, 3GP, 3GP2, AVI | MP4, MOV |
Text-Dateien | PDF, CSV, DOCX, XLSX |
Ausnahmsweise können Sie nur Bilder (JPEG oder PNG) und PDF-Dateien bis zu 10 MB hochladen, wenn Sie Formulare in Vorlagen umwandeln.
Inspections
You can attach files to inspection questions as answers or additional context for responses.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 50MB. | GIF, JPEG (JPG), and PNG files up to 50MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Videos | MP4 and MOV files up to 1.5GB or 3 minutes long. | Same as the web app. iOS devices support trimming videos that are longer than 3 minutes before uploading to SafetyCulture. |
Documents | PDF files up to 50MB. | Same as the web app. |
Actions
You can attach files to actions as additional context.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 10MB. | GIF, JPEG (JPG), and PNG files up to 10MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Videos | MP4 and MOV files up to 1.5GB or 3 minutes long. | Same as the web app. iOS devices support trimming videos that are longer than 3 minutes before uploading to SafetyCulture. |
Documents | PDF files up to 20MB. | Same as the web app. |
Training
You can upload files to:
Store documents as briefcase documents for learners.
Use as evidence when conducting practical assessments.
Use images as themes for courses, quizzes, and more.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), and PNG files up to 40MB. | JPEG (JPG) and PNG files up to 10MB. |
Videos | MP4 and MOV files up to 150MB. | Uploading video files via the mobile app isn't supported. |
Documents | CSV files up to 50MB. PDF, DOC, DOCX, XLS, XLSX, and PPTX files up to 100MB. SCORM files up to 500MB. | Uploading document files via the mobile app isn't supported. |
Audio | MP3 files up to 40MB. | Uploading audio files via the mobile app isn't supported. |
Ausnahmsweise unterstützen Kursmappen Dateien bis zu 60 MB; praktische Leistungsnachweise unterstützen nur Dokumentdateien mit bis zu 20 MB, aber Videodateien mit bis zu 250 MB.
Assets
You can upload files to assets as profile pictures or documentation.
File type | Web app | Mobile app |
|---|---|---|
Images | JPEG (JPG) and PNG files up to 10MB. | JPEG (JPG) and PNG files up to 10MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Documents | PDF files up to 20MB. | Same as the web app. |
Documents
You can upload files to the Documents feature for storage and record-keeping.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 100MB. | GIF, JPEG (JPG), PNG, and WEBP files up to 100MB. |
Documents | DOC, DOCX, PDF, XLS, and XLSX files up to 100MB. | DOC, DOCX, PDF, XLS, and XLSX files up to 100MB. |
Issues
You can upload files to issues as evidence and additional context.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 10MB. | GIF, JPEG (JPG), and PNG files up to 10MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Videos | MP4 and MOV files up to 1.5GB or 3 minutes long. | Same as the web app. iOS devices support trimming videos that are longer than 3 minutes before uploading to SafetyCulture. |
Documents | PDF files up to 20MB. | Same as the web app. |
Investigations
You can upload files to investigations to gather supporting evidence for an incident.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 50MB. | Uploading image files via the mobile app isn’t supported. |
Videos | MP4 and MOV files up to 1.5GB or 3 minutes long. | Uploading video files via the mobile app isn't supported. |
Documents | DOC, DOCX, PDF, XLS, and XLSX files up to 50MB. | Uploading document files via the mobile app isn’t supported. |
Heads Up
You can upload files to Heads Ups for effective communication with your team members.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 50MB. | GIF, JPEG (JPG), and PNG files up to 50MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Videos | MP4, MOV, 3GP, and MKV files up to 1.5GB or 3 minutes long. | Same as the web app. iOS devices support trimming videos that are longer than 3 minutes before uploading to SafetyCulture. |
Documents | PDF files up to 50MB. | Same as the web app. |
Credentials
You can upload files to your credentials as media attachments or for bulk uploading credentials to your organization.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 10MB. | GIF, JPEG (JPG), and PNG files up to 10MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Documents | PDF files up to 20MB. CSV files of any size. | Same as the web app. Uploading CSV files as part of bulk uploading credentials via the mobile app isn't supported. |
Contractors
You can upload files to your company profiles as documents or for bulk uploading companies to your organization.
File type | Web app | Mobile app |
|---|---|---|
Images | JPEG (JPG) and PNG files up to 100MB. | The Contractors feature is currently unavailable on the mobile app. |
Documents | PDF and DOCX files up to 100MB. CSV files of any size. | Uploading CSV files as part of bulk uploading companies via the mobile app isn't supported. |
Organization and profile
You can upload files to:
Bulk add users to your organization.
Bulk upload sites to your organization.
Use images as the profile picture for your account.
Use images as the logo for your organization.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 10MB. | GIF, JPEG (JPG), and PNG files up to 10MB. iOS devices also support other formats, such as HEIC, but files are converted to JPEG when they're uploaded to SafetyCulture. |
Documents | CSV files of any size. | Uploading document files via the mobile app isn't supported. |
Ausnahmsweise können Sie für das Logo Ihrer Organisation nur Bilder bis zu 5 MB hochladen.
AI Assistant
You can upload files to the AI Assistant to analyze content, extract key information, and attach them in inspections, actions, issues, and investigations.
File type | Web app | Mobile app |
|---|---|---|
Images | GIF, JPEG (JPG), PNG, and WEBP files up to 5MB. | Same as the web app. |
Documents | PDF files up to 50MB and under 100 pages. | Same as the web app. |
Dateien, die die Größenbegrenzung überschreiten, können nicht auf SafetyCulture hochgeladen werden. Beim Versuch, eine Datei hochzuladen, die über dem Limit liegt, wird eine Fehlernachricht angezeigt, die auf das Größenlimit hinweist.
Anweisung zur Fehlerbehebung
Wenn Sie Probleme beim Hochladen von Mediendateien in SafetyCulture, können Sie folgende Tipps für jede Datei ausprobieren:
Überprüfen Sie Format und Größe der Datei, um sicherzustellen, dass sie unterstützt wird.
Wenn die Datei groß ist, kann der Upload länger dauern, insbesondere bei schlechten Internetverbindungen. Stellen Sie sicher, dass Sie eine stabile Internetverbindung haben und versuchen Sie es erneut.
Wenn eine Datei die Größenbeschränkung überschreitet, komprimieren Sie sie oder teilen Sie sie in kleinere Teile. Für die Mobile-App auf iOS-Geräten werden die von Ihnen hochgeladenen Fotos automatisch komprimiert, um sicherzustellen, dass sie innerhalb des Upload-Limits liegen.
Bei Problemen mit der Mobile-App stellen Sie bitte zunächst sicher, dass Sie die neueste Version der SafetyCulture-App auf Ihrem Android or iOS-Gerät verwenden.
Wenn Sie nach der Fehlerbehebungsanleitung immer noch Probleme mit dem Hochladen von Dateien haben, wenden Sie sich bitte an unseren Kundensupport, um Hilfe zu erhalten.
