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Go live with SafetyCulture

Learn more about free SafetyCulture resources that offer assistance and guidance to your team.

Now that you have successfully rolled out SafetyCulture to your team, it’s time to send some supplementary resources to assist them in case they get stuck at any point. As with any platform, there is a learning curve, so it's important for them to know where and how to request help.

SafetyCulture Support Team

Our SafetyCulture Support Team will be here to help you learn and find answers about SafetyCulture. We have offices across the globe, including Kansas City, Manchester, Sydney, and Townsville. Our team is available for 24-hour support via email, live chat (mobile app, web app, and website), and phone when needed.

Did you know there are answers and solutions you can explore in the SafetyCulture Help Center? We have comprehensive guides you can read on the go to elevate your experience with ease.

Live chat and email support are limited during weekends.

Contact via live chat

  1. Open the mobile app.

  2. Tap your user profile icon at the upper-right corner of your screen.

  3. In the pop-up menu, select Message ellipsesLive chat with support.

  4. Tap on an existing conversation or New Conversation to start a new conversation.

  1. Log in to the web app.

  2. Click Help on the lower-left corner of the page and select Live chat with support.

  3. Click on an existing conversation or New Conversation to start a new conversation.

  1. Go to any website.

  2. Click image on the lower-right corner of the page.

  3. Click on an existing conversation or New Conversation to start a new conversation.

Contact via email

Email the SafetyCulture Support Team at, and the team will get back to you as soon as they are available.

Contact via phone call

If you prefer to speak to our SafetyCulture Support Team, you can phone one of the following numbers:

  • Kansas City: +1 816 787 1343

  • Manchester: +44 161 768 1124

  • Paris: +33 1 70 86 90 04

  • Sydney: +61 1300 984 245

  • Townsville: +61 1300 984 245

Phone support availability is from Sunday 21:00 UTC to Friday 22:00 UTC. Local and national telephone rates may apply.

Take your SafetyCulture knowledge and experience to the next level.

  • Check out our Events page. Learn more about SafetyCulture and join our upcoming events or watch on-demand webinars anytime. If you or your team needs training or are looking for a refresher, we highly recommend you sign up for one of our sessions.

  • Join the SafetyCulture Community. This is the perfect space for you to start conversations with industry professionals, ask questions about the platform, submit product ideas, and simply stay up-to-date on all things SafetyCulture.

  • Get SafetyCulture Certified. Our certifications will help validate your expertise and grow your business — all for free.

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