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FAQ: Payment failures

Take a look at the answers to some of the frequently asked questions on payment failures. These are relevant when you find a message on your SafetyCulture web app that shows "Plan needs attention!", which indicates that we've run into a problem processing a charge on your plan.

Network configurations for SafetyCulture

Take a look at the network configurations your organization may need to fully support SafetyCulture functionalities.

What can I do if I see my invoice payment is overdue?

Learn how to resolve overdue invoice payment issues for your SafetyCulture plan.