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Add or link files to Heads Ups

Learn how to add or link files from Documents to Heads Up via the web app and mobile app to make information easier to access.

Why add files to Heads Ups?

Adding or linking files gives your team the context they need to understand and act on your message. Include references, visuals, and supporting documents directly in the Heads Up so important information stays organized and easy to access in one place. You can also require assignees to sign linked files before acknowledging the Heads Up to help confirm they’ve reviewed the content. Signatures create a clear record who reviewed each file, helping your team maintain accurate records and support compliance requirements.

A Heads Up with added and linked files.

What’s the difference between adding and linking files?

Add files to upload new and independent attachments specific to a Heads Up, or link files when you want to reference and require signatures on existing files from Documents such as manuals, records, or certificates to make them accessible whenever needed

By choosing whether to add or link, you can share information in the way that best fits your workflow while keeping your team informed, consistent, and aligned.

Add files

Link files

How

Upload a new file directly to the Heads Up.

Select an existing file from Documents.

Storage and updates

Files stay within the Heads Up where they were uploaded.

Files stay in Documents, but Heads Ups use the version linked at the time. Uploading a new version in Documents does not update the file in existing Heads Ups.

Examples

Sharing standalone or supporting documents.

Sharing standard documents such as policies or procedures that require a signature.

You can require signatures on linked files to ensure assignees review important information before acknowledging the Heads Up.

Add files to a Heads Up

  1. Log in to the web app.

  2. Select Heads Up iconHeads Up in the sidebar or select it in Assets gallery view iconMore.

  3. Click Plus iconCreate Heads Up on the upper-right of the page or edit a Heads Up.

  4. Drag your files to the "Add media" section on the left-hand side of the page or click Browse to link or upload to select files.

  5. In the pop-up window, click Upload.

  6. Drag your files or click browse to select files.

  1. Open the mobile app.

  2. Tap Home at the bottom of your screen.

  3. Tap Plus icon at the lower-right of your screen and select Heads Up iconCreate Heads Up.

  4. Tap PlusAdd Media and select the following:

    • To take a photo: Tap Take photo and proceed accordingly. Tap Next at the upper-right of your screen and tap Done.

    • To upload an image: Tap Photo library, select your images, and tap Add at the upper-right of your screen.

    • To take a video: Tap Take video and proceed accordingly. Tap Upload video.

    • To upload a video: Tap Video library and select your video.

    • To attach a file: Tap Add files, select your documents, and tap Open at the upper-right of your screen.

  1. Log in to the web app.

  2. Select Heads Up iconHeads Up in the sidebar or select it in Assets gallery view iconMore.

  3. Click Plus iconCreate Heads Up on the upper-right of the page or edit a Heads Up.

  4. On the left-hand side of the page under "Add media", click Browse to link or upload to select files.

  5. In the pop-up window, select the files you want to link.

  6. Turn “Require signature” on or off, if you want users to add a signature before acknowledging a Heads Up.

  7. Click Add.

Linking files from Documents is only supported on the web app.

Click What's next and select up to 2 features you want Documents to link with next. Your feedback helps shape the future of Documents.

Frequently asked questions

The Heads Up will remain linked to the version that was created at the time. You will need to create a new Heads Up if you want to link the new version.

Anyone assigned to the Heads Up can see the file even if they do not have “View” file access.

No. When signatures are required, signing the file is mandatory before assignees can acknowledge the Heads Up.

Yes. You can view all signatures for a linked file, including who signed and where it was signed by managing linked items in Documents.

Yes. You can link files that need a signature first with "Require signature" turned on. Then, link the rest of your files with “Require signature” turned off.

This way, assignees only need to sign the selected files to acknowledge the Heads Up.

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