SafetyCulture

5. Go live with SafetyCulture

Last updated: September 18, 2025

Go live with SafetyCulture

Learn more about free SafetyCulture resources that offer assistance and guidance to your team.

Now that you have successfully rolled out SafetyCulture to your team, it’s time to send some supplementary resources to assist them in case they get stuck at any point. As with any platform, there is a learning curve, so it's important for them to know where and how to request help.

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SafetyCulture Support Team

Our SafetyCulture Support Team will be here to help you learn and find answers about SafetyCulture. We have offices across the globe, including Kansas City, Manchester, Sydney, and Townsville. Our team is available for 24-hour support via email and live chat (mobile app, web app, and website) when needed.

Did you know there are answers and solutions you can explore in the SafetyCulture Help Center? We have comprehensive guides you can read on the go to elevate your experience with ease.

Live chat and email support are limited during weekends.

Chat

  1. Log in to the web app.

  2. Clickon the lower-right corner of the page.The chat widget button to contact SafetyCulture Support on the web app.

  3. Click Ask a question to start a new chat, or go to Messages to continue an existing one.

Email

Email SafetyCulture Support at support@safetyculture.com, and the team will respond as soon as they are available.

Phone call

To find the best phone number for your region, log in to SafetyCulture to start a chat, and our team will guide you.

Please note that phone support is only available in English.

Phone support availability is from Sunday 21:00 UTC to Friday 22:00 UTC. Local and national telephone rates may apply.

Helpful links

Take your SafetyCulture knowledge and experience to the next level.

  • Check out our Events page . Learn more about SafetyCulture and join our upcoming events or watch on-demand webinars anytime. If you or your team needs training or are looking for a refresher, we highly recommend you sign up for one of our sessions.

  • Join the SafetyCulture Community . This is the perfect space for you to start conversations with industry professionals, ask questions about the platform, submit product ideas, and simply stay up-to-date on all things SafetyCulture.

  • Get SafetyCulture Certified . Our certifications will help validate your expertise and grow your business — all for free.

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