- Administration
- Site management
- Remove site members
Remove site members
Learn how to remove members from a site via the web app to manage access and keep your site membership up to date in SafetyCulture.If you have "Platform management: Sites" permission, you can manage the membership for all sites in your organization.
Ways to remove site members
You can remove site members in four different ways:
Remove via a user's profile: This is the best way to remove a single user from multiple sites or levels. This method requires the "Platform management: Users" permission.
Remove via a site or level's profile: This is an alternative way to remove multiple members from a single site or level.
Remove via the site matrix: This is an alternative way to remove multiple members to multiple levels.
Remove via CSV upload: This is an alternative way to remove multiple members from multiple levels.
Remove via membership rules: This is a way to automatically remove users as site members using rules based on their custom user fields.
Remove site members
Click your organization name on the lower-left corner of the page and select Users.
Click the name of the user.
Click
Settings on the upper-right of the page.Select the Sites tab above the "Details" section.
Check the site, area, or region's boxes and click
Remove on the lower-right corner of the page.
In the pop-up window, click Remove.
Click your organization name on the lower-left corner of the page and select Sites.
Click the name of the site or level.
Select the Members tab.
Check the users' boxes and click
Remove from site on the lower-right corner of the page.
In the pop-up window, click Remove from site.
Click your organization name on the lower-left corner of the page and select Sites.
Click Site matrix on the upper-right of the page.
In the table, find the user's row and the site column where you want to remove them.
Uncheck the boxes under the site name in the user's row. Changes are applied automatically.
Click your organization name on the lower-left corner of the page and select Sites.
Click
on the upper-right corner of the page and select 
Bulk upload sites (CSV).Download your site list as a CSV by clicking Download existing site list.
Remove site members by deleting their email addresses under the "members" column within your CSV, and save your changes.
Drag and drop your CSV file into the "Drag your CSV file here" box or click browse to select the file from your computer directory.
Match your CSV column headers with their corresponding fields, then click Review data.
Confirm that your CSV data has uploaded correctly, then click Save and upload.
Frequently asked questions
If the checkboxes for sites or members are greyed out when removing site members, this means you have membership rules set up for the site or the level. To remove members from these sites, you would need to edit the rules accordingly.
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