Turn multiple selection on or off in multiple choice responses
Learn how to allow single or multiple selections for multiple choice questions via the web app and the mobile app to collect more accurate, relevant responses.Why turn multiple selection on or off?
Multiple selection allows users to select more than one answer in a multiple choice question. This is helpful when a single option isn't enough, like during an inspection where users might find several issues at once. For example, if you discover multiple problems during a site check, you can select all that apply when answering "What issues are found during the inspection?"
By turning on multiple selection, you can capture the full picture of what happened, make your inspection results more accurate, and make sure you don't miss anything important. By turning it off, users can only choose one answer, which is ideal when you need a single outcome, such as recording pass or fail results, marking compliance status, or confirming whether equipment is safe to use.
What you'll need
"Conduct, edit" template access level at a minimum
Multiple choice response questions within templates
Published changes made to templates only apply to new inspections moving forward.
Turn multiple selection on or off
Select
Templates in the sidebar or select it in 
More.Click the template and select Edit template in the side panel.
Add a new custom response set or Global Response Set, or select an existing one.
Check below the question label to turn it on, or uncheck it to turn it off.
Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
Open the mobile app.
Tap
Inspections in the navigation bar or select it from More.Select Templates tab at the top of your screen.
Tap the template and select
Edit template from the pop-up options.Add a new custom response set or Global Response Set, or select an existing one.
Tap
at the lower-right of the question, then check to turn it on, or uncheck it to turn it off.Tap Publish on the upper-right of screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.
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