Last updated:

Manage company profiles

Learn about company profiles and how to manage them via the web app by editing company details, adding or removing users, and viewing user credentials and activity.

What are company profiles?

Every company profile is a centralized space for managing contractor companies within your organization. You can easily view and update key contractor details to maintain accurate records for accessible communication. Additionally, you can add and manage users tied to the contractor, track their activity, manage each user's credentials, request documents from key contacts, and store critical documents for compliance. This ensures your team efficiently oversees contractor relationships, maintains compliance, and collaborates seamlessly with your contractor network.

You can narrow down companies with documents that are expired, expiring soon, or pending approval from the company profile to quickly focus on what needs attention.

Edit a company profile

  1. Log in to the web app.

  2. Select Contractors iconContractors in the sidebar or select it in Assets gallery view iconMore.

  3. Select a company.

  4. In the "Company details" section, click Edit (underline) iconEdit on the right-hand side of the page. Edit a company profile via the web app.

  5. Update the company details accordingly.

  6. Click Save.

If you have "Platform management: Users" permission, you can add existing or new users to a company individually or in bulk via CSV or Excel.

Add a user to a company

  1. Log in to the web app.

  2. Select Contractors iconContractors in the sidebar or select it in Assets gallery view iconMore.

  3. Select a company.

  4. Click Workers tab in the company profile.

  5. Click Plus iconAdd workers on the upper-right of the user list. Add a user to a company via the web app.

  6. In the side panel, click the dropdown menu and select a user.

  7. Click Done.

  8. Click Save and apply.

You can add a new or existing user in a company and assign them as the key contact when you request a document or form.

Remove a user from a company

  1. Log in to the web app.

  2. Select Contractors iconContractors in the sidebar or select it in Assets gallery view iconMore.

  3. Select a company.

  4. Click Workers tab in the company profile.

  5. Click More horizontal icon on the right-hand side of the user's row and select Delete iconRemove user from company. Remove a user from a company via the web app.

View a company user's credential

  1. Log in to the web app.

  2. Select Contractors iconContractors in the sidebar or select it in Assets gallery view iconMore.

  3. Select a company.

  4. Click Credentials tab in the company profile.

  5. In this tab, you can view the credentials of users in your company. The company profile with the Credentials tab and worker credentials list visible.

View a company user’s activity

  1. Log in to the web app.

  2. Select Contractors iconContractors in the sidebar or select it in Assets gallery view iconMore.

  3. Select a company.

  4. Click Activity tab in the company profile.

  5. In this tab, you can view the relevant actions, issues, and inspections associated with each user. View a company user's activity via the web app.

You can also view and manage company documents and document or form requests directly from the company profile.

Frequently asked questions

The Credentials tab in a company profile only shows credentials for users associated with that specific company. From the company profile, you can manage those users’ credentials, where you can can add, edit, delete, and view credential history for those users.

To manage credentials for all users across your organization, you can do so from the Credentials feature.

Need more help?