Why customize site labels?
Custom site labels allow you to rename sites and levels in SafetyCulture to match your organization’s terminology, such as stores, projects, or departments. This aligns the platform with the language your teams already use, which is especially helpful for organizations operating across multiple teams or regions.
Using familiar labels reduces confusion and the risk of mislabeled items, such as inspections or actions, improving data accuracy and consistency. As a result, this can support faster onboarding, stronger adoption, and clearer reporting across the organization.
Changes to site labels will apply to all users in your organization and will appear across different SafetyCulture features such as Inspections, Schedule, Actions, and Issues.
Customize site labels
Click your organization name on the lower-left of the page and select Sites.
Click on the upper-right of the page and select Sites settings.
In the "Customize site labels" section, customize the label for each site level accordingly. A limit of 20 characters applies to each custom label.
Click Update labels.
Reset to default site labels
Click your organization name on the lower-left of the page and select Sites.
Click on the upper-right of the page and select Sites settings.
In the "Customize site labels" section, you can reset all site labels to their default values by selecting Reset to default in the lower-left of the pop-up window.
To reset a single label, click on the label's right-hand side.
Click Update labels.
